What are the responsibilities and job description for the Compass QA Specialist, Information Technology (Internal Only) position at Aspirion?
What is Aspirion?
For over two decades, Aspirion has delivered market-leading revenue cycle services. We specialize in collecting challenging payments from third-party payers, focusing on complex denials, aged accounts receivables, motor vehicle accident, workers’ compensation, Veterans Affairs, and out-of-state Medicaid.
At the core of our success is our highly valued team of over 1,400 teammates as reflected in one of our core guiding principles, “Our teammates are the foundation of our success.” United by a shared commitment to client excellence, we focus on achieving outstanding outcomes for our clients, aiming to consistently provide the highest revenue yield in the shortest possible time.
We are committed to creating a results-oriented work environment that is both challenging and rewarding, fostering flexibility, and encouraging personal and professional growth. Joining Aspirion means becoming a part of an industry leading team, where you will have the opportunity to engage with innovative technology, collaborate with a diverse and talented team, and contribute to the success of our hospital and health system partners. Aspirion maintains a strong partnership with Linden Capital Partners, serving as our trusted private equity sponsor.
What do we need?
We are seeking a Compass Quality Assurance (QA) Specialist to ensure that engineeringprocesses, systems, and products adhere to quality standards while aligningwith the unique needs of the Revenue Cycle Management (RCM) industry. This roleinvolves designing and implementing testing procedures, identifying andresolving quality issues, and leveraging business domain expertise to enhanceproduct reliability and client outcomes. The QA Specialist collaborates withcross-functional teams to ensure solutions meet both technical and businessrequirements.
The QA Specialist possesses a comprehensive understanding of the Revenue CycleManagement lifecycle, including payer relationships, billing and collectionsprocesses, claims processes and workflows, denials, service line nuances, andplacement file nuances. This individual will have deep knowledge of the RCMdomain and will be intimately familiar with Aspirion ecosystem, including thebusiness logic which drives workflows. This individual will have demonstratedhands-on experience navigating through the various business interfaces whichour customers and business partners utilize. Additionally, the QA Specialistwill index highly on ‘attention to detail’ where they will represent theend-user experience as they execute a diverse set of testing scenarios designedto increase overall quality of our products.
What will you provide?
At Aspirion we invest in our employees by offering unlimited opportunities for advancement, a full benefits package, including health, dental, vision and life insurance upon hire, matching 401k, competitive salaries, and incentive programs.
Candidates must reside in the United States within one of the states listed below:
Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Iowa, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maine, Maryland, Michigan, Minnesota, Missouri, Mississippi, Montana, North Carolina, Nebraska, New Hampshire, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Virginia, Wisconsin, West Virginia, and Wyoming.
The US base pay range is determined by a number of factors including, but not limited to, job-related skills, experience, education, training, licensure or certifications obtained. Market, location and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a bonus tied to achieved results.
AAP/EEO Statement
Equal Opportunity Employer/Drug-Free Workplace: Aspirion is an Equal Employment Opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, sex, pregnancy, religion, national origin, ancestry, medical condition, marital status, gender identity citizenship status, veteran status, disability, or veteran status. Aspirion has a Drug-Free Workplace Policy in effect that is strictly adhered to.
For over two decades, Aspirion has delivered market-leading revenue cycle services. We specialize in collecting challenging payments from third-party payers, focusing on complex denials, aged accounts receivables, motor vehicle accident, workers’ compensation, Veterans Affairs, and out-of-state Medicaid.
At the core of our success is our highly valued team of over 1,400 teammates as reflected in one of our core guiding principles, “Our teammates are the foundation of our success.” United by a shared commitment to client excellence, we focus on achieving outstanding outcomes for our clients, aiming to consistently provide the highest revenue yield in the shortest possible time.
We are committed to creating a results-oriented work environment that is both challenging and rewarding, fostering flexibility, and encouraging personal and professional growth. Joining Aspirion means becoming a part of an industry leading team, where you will have the opportunity to engage with innovative technology, collaborate with a diverse and talented team, and contribute to the success of our hospital and health system partners. Aspirion maintains a strong partnership with Linden Capital Partners, serving as our trusted private equity sponsor.
What do we need?
We are seeking a Compass Quality Assurance (QA) Specialist to ensure that engineeringprocesses, systems, and products adhere to quality standards while aligningwith the unique needs of the Revenue Cycle Management (RCM) industry. This roleinvolves designing and implementing testing procedures, identifying andresolving quality issues, and leveraging business domain expertise to enhanceproduct reliability and client outcomes. The QA Specialist collaborates withcross-functional teams to ensure solutions meet both technical and businessrequirements.
The QA Specialist possesses a comprehensive understanding of the Revenue CycleManagement lifecycle, including payer relationships, billing and collectionsprocesses, claims processes and workflows, denials, service line nuances, andplacement file nuances. This individual will have deep knowledge of the RCMdomain and will be intimately familiar with Aspirion ecosystem, including thebusiness logic which drives workflows. This individual will have demonstratedhands-on experience navigating through the various business interfaces whichour customers and business partners utilize. Additionally, the QA Specialistwill index highly on ‘attention to detail’ where they will represent theend-user experience as they execute a diverse set of testing scenarios designedto increase overall quality of our products.
What will you provide?
- Develop, document, and execute test plans, test cases, and test scripts specific to RCM workflows, including claims management, denial resolution, payment posting, and compliance tracking
- Perform manual and automated testing of RCM platforms, systems, and integrations, ensuring they meet client needs and regulatory requirements (e.g., HIPAA, CMS standards)
- Identify, document, and track bugs and defects using issue-tracking systems, ensuring prompt resolution
- Leverage deep understanding of the RCM lifecycle, including eligibility verification, coding accuracy, claims submission, and collections
- Collaborate with product and engineering teams to validate that solutions address RCM-specific challenges such as payer rules, state Medicaid nuances, and Veterans Affairs billing
- Provide insights on RCM best practices and regulatory requirements to guide product testing and development
- Evaluate and improve QA processes to align with the evolving needs of the RCM domain
- Implement domain-specific quality metrics to monitor and report on product performance
- Work closely with development, engineering, and RCM domain experts to ensure business knowledge is embedded throughout the quality assurance process
- Provide timely feedback on test results and quality issues, emphasizing RCM-specific use cases and impacts
- Ensure all systems meet industry regulations, including HIPAA compliance, CMS guidelines, and data security standards
- Maintain detailed documentation for testing procedures, results, and quality assurance practices relevant to RCM operations
- Use automated testing tools and frameworks to improve efficiency and coverage for RCM-specific functionalities
- Stay informed about emerging QA tools and methodologies applicable to the RCM domain.
- Comprehensive understanding of the Revenue Cycle Management lifecycle, including payer relationships, claims processes, denials, and collections
- Familiarity with RCM-related compliance standards (HIPAA, CMS, and Medicaid-specific requirements)
- Proficiency in automated testing tools (e.g., Selenium, JUnit, TestNG) and familiarity with RCM-specific systems
- Strong knowledge of quality assurance methodologies, tools, and processes
- Experience with CI/CD pipelines and version control systems (e.g., Git, Jenkins)
- Basic programming skills in languages like Python, Java, or C#
- Ability to troubleshoot complex RCM-specific engineering problems and align solutions with business goals
- Strong attention to detail and a proactive approach to identifying and resolving issues
- Effective written and verbal communication skills for collaborating with engineering teams, RCM specialists, and stakeholders
- Ability to translate technical findings into actionable insights for non-technical stakeholders
- Bachelor’s degree in Engineering, Computer Science, Healthcare Informatics, or a related field
- Certifications such as ISTQB or equivalent are a plus
- 3-5 years of experience in a QA role, with a focus on RCM or healthcare IT systems
At Aspirion we invest in our employees by offering unlimited opportunities for advancement, a full benefits package, including health, dental, vision and life insurance upon hire, matching 401k, competitive salaries, and incentive programs.
Candidates must reside in the United States within one of the states listed below:
Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Iowa, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maine, Maryland, Michigan, Minnesota, Missouri, Mississippi, Montana, North Carolina, Nebraska, New Hampshire, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Virginia, Wisconsin, West Virginia, and Wyoming.
The US base pay range is determined by a number of factors including, but not limited to, job-related skills, experience, education, training, licensure or certifications obtained. Market, location and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a bonus tied to achieved results.
AAP/EEO Statement
Equal Opportunity Employer/Drug-Free Workplace: Aspirion is an Equal Employment Opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, sex, pregnancy, religion, national origin, ancestry, medical condition, marital status, gender identity citizenship status, veteran status, disability, or veteran status. Aspirion has a Drug-Free Workplace Policy in effect that is strictly adhered to.
