What are the responsibilities and job description for the Purchasing Customer Service Assistant (supporting Defense Logistics Agency) position at ASRC Federal?
ASRC Federal Facilities Logistics, a subsidiary of ASRC Federal, is seeking a Purchasing Customer Service Assistant to support our programs in Fairfield, NJ.
This role is a hybrid position that will allow for some days remote and some in the office.
Key Role:
Provide customer service and purchasing material support for the base through email and phone calls using a database.
Expedite requests for quote (RFQ) responses and purchase order (PO) shipments
Process vendor acknowledgements, collect and review requested vendor PO documentation, close out purchase orders, receipt and cross-dock administrative functions and post other information into our purchasing system
Review and resolve shipping and payroll discrepancies; assist buyers, program managers and other team members
Perform data entry, run status reports, file and perform other general administrative duties as required
Basic Qualifications:
High School Diploma 2-4 years of relevant customer service experience
Must be a US Citizen with the ability to pass a background check for access to the customer site, as needed
Proficiency in Microsoft Office applications
Excellent written and verbal communication skills
Proficient Customer Service skills
Additional Qualifications:
Experience in purchasing activities, supplier/vendor expediting, RFQs, follow-up with requests, OR resolving shipping discrepancies desired.
Prior military sales and material purchasing background a plus.
