What are the responsibilities and job description for the Multi Family Corporate Trainer position at Asset Management Group?
Company Description
Asset Management Group is a top commercial real estate firm in Kansas City, managing various types of properties, including multi-family. The company's success is attributed to its focus on investment opportunities, property management, asset management, development, and leasing.
Role Description
This is a full-time on-site role for a Multi-Family Corporate Trainer located in Mission, KS. The Corporate Trainer will be responsible for delivering training programs, developing training materials, conducting assessments, and providing feedback to improve employee performance in multi-family property management.
Duties
- Develop and implement a comprehensive training strategy focused on multifamily property management best practices and compliance requirements.
- Continually update and improve training materials, manuals, and guides related to leasing, tenant relations, property maintenance, and management of multifamily apartment buildings.
- Train property management personnel on systems, processes, and regulations relevant to multifamily property management, including leasing software, tenant laws, and maintenance scheduling.
- Track the effectiveness of training programs by gathering feedback from staff and leadership, and adjust training plans to address specific areas for improvement.
- Ensure all team members, from leasing agents to property managers, receive proper training upon hire and ongoing development to meet property management goals and compliance standards.
- Work closely with program supervisors and property managers to meet training deadlines and adapt programs to meet site-specific and regulatory requirements.
- Independently create and implement training content related to social work, safety, leasing, maintenance management, tenant communication, and compliance with property management regulations.
- Maintain a detailed training calendar to provide staff with opportunities for professional development, covering all shifts, including evenings and weekends, as needed.
- Manage a training database that provides regular reports on training completion and its impact on property management performance and outcomes.
- Maintain comprehensive training records, ensuring all personnel are certified in necessary areas, including leasing practices, tenant relations, and safety procedures.
- Participate in regular meetings with property management leadership to align training strategies with operational goals.
- Uphold confidentiality and maintain professional, ethical standards of conduct as outlined in company policies.
Qualifications
- Bachelor's degree or equivalent experience required.
- 1 Year of Property Management experience is required
- Experience with Yardi property management software is required
- Excellent analytical and problem-solving skills
- Strong attention to detail and accuracy
- Ability to work independently and as part of a team
- Good communication and interpersonal skills
