What are the responsibilities and job description for the Code Enforcement Specialist position at Associa?
With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000 team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.
Job Description
A Code Enforcement Specialist plays an active role in achieving long-term customer satisfaction inthe context of Community Association relationships. Specific responsibilities will vary withdesignated communities and may include, but are not limited to: Inspecting properties formaintenance, landscaping, safety, and compliance issues and accurately recording findings.
Duties include but are not limited to:
- Heavy out of the office work.
- Walk and inspect property to ensure HOA Code is followed.
- Investigate and enforce property codes within boundaries.
- Schedule and perform systematic property maintenance inspections to maintain or achieve
minimum property standards. - Conduct HOA property inspections utilizing an inspection check list.
- Notify responsible parties of code issues given in writing, by phone, in person andelectronically.
- Create and mail out certified letters.
- Manage and respond to emails.
- Respond to and investigate allegations of violations of codes to determine validity ofcomplaints and the appropriate course of action to mitigate issues.
- Prepare Convenance Committee package and attend Convenance Committee meetings once a month.
- Attend monthly board meeting.
- Other duties as assigned.
Requirements
- High School Diploma or GED Required.
- Associates Degree Preferred.
- 0 – 3 years of directly related or closely related experience.
- Professional customer service skills with knowledge of conflict resolution techniques.
- Professional communication skills (phone, interpersonal, written, verbal, etc.).
- Self-motivated, proactive, detail oriented, and a team player.
- Time management, time critical prioritization skills, and ability to multi-task.
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We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
