What are the responsibilities and job description for the Office Receptionist position at Associa?
Job Description
Job Summary
The Receptionist position requires an individual that is well-spoken, customer service-oriented, and can multi-task at a quick pace. The primary duties for the Receptionist position is to direct all incoming calls and walk-in clients in a friendly and welcoming manner.
Duties include but are not limited to :
- Professionally greet and direct all visitors.
- Professionally answer the phone and direct all calls accordingly.
- Assist with special administrative projects.
- Manage conference room calendars.
- Screen incoming general messages within email and phone mail systems and distribute
accordingly.
Requirements
Knowledge and Skills
Professional communication skills (phone, interpersonal, written, verbal, etc.).
Education and Experience
Working Conditions
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee
to successfully perform the essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand and to reach
above shoulders with hands and arms in order to file a variety of documents; use hands and fingers
to input data to information system; and talk or hear in order to gather and provide information on
departmental processes. The employee is often required to sit in order to process information and
conduct data entry activities.
ENVIRONMENTAL DEMANDS
Work is performed in a climate-controlled office without exposure to adverse environmental
conditions such as dirt, dust, pollen, odors, wetness, humidity, rain, fumes, temperature and noise
extremes, machinery, vibrations, electric currents, traffic hazards, toxic agents, violence, disease, or
pathogenic substances.
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Company Description
With more than 300 branch offices across North America, Associa is building the future of community for more than 7.5 million residents worldwide. Our 15,000 team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 45 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com .