What are the responsibilities and job description for the Production Assistant position at Associa?
With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000 team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.
Job Description
We are seeking a dedicated and detail-oriented Production Assistant to join our print shop team. The Production Assistant plays a crucial role in ensuring the smooth and efficient operation of our printing processes. This position involves a range of responsibilities related to print production, order processing, and quality control.
Key Responsibilities:
- Assist in the setup, operation, and maintenance of various printing equipment.
- Handle material preparation, including loading paper, inks, and other supplies.
- Collaborate with team members to ensure efficient workflow and meet production schedules.
- Perform quality checks to ensure the accuracy and quality of printed materials.
- Assist in troubleshooting and resolving minor equipment issues.
- Help with the packaging and shipping of printed orders.
- Maintain a clean and organized work environment to uphold safety and efficiency standards.
- Process and fulfill mail orders, ensuring timely delivery and accurate handling.
- Assist with website maintenance, updating product listings, images, and descriptions.
- Manage email correspondence related to print orders and customer inquiries.
- Provide exceptional customer service and support, addressing customer questions and concerns.
- Follow established procedures and best practices to maintain high-quality print standards.
- Accurately depositing checks into the appropriate business accounts.
- Fulfill all mail deliveries to FedEx and the postal service.
- Manages all onboarding of new client requests for Associa's Marketing Hub
- Register new and existing Branch employees to Associa E-Certified Hub
Requirements
Qualifications:
- High school diploma or equivalent (relevant technical education is a plus).
- Previous experience in print production or a similar role is preferred but not required.
- Basic knowledge of printing processes and equipment is advantageous.
- Strong attention to detail and a commitment to quality control.
- Effective problem-solving skills and the ability to work in a team.
- Basic computer skills and the ability to navigate website content management systems.
- Excellent organizational and time management skills.
- Strong communication skills to interact with team members and customers.
- Ability to adapt to a fast-paced work environment and meet deadlines.
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We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
