Recovery Support Specialist - Bilingual Living Room - Full Time

$1,000 Sign on Bonus

The Association for Individual Development (AID) is a non-profit organization whose mission is to empower people with physical, developmental, intellectual, mental health challenges; those who have suffered a trauma; and those at risk, to enjoy lives of dignity and purpose. We are looking for a Recovery Support Specialist Bilingual who demonstrates this mission and wants to work for an organization that makes a difference in the community.

Schedule: 12hr shifts 6:00am-6:00pm and/or 6:00pm-6:00am. 80 hours in a 2 week pay period.

What you will be doing?

• The Living Room Recovery Support Specialist is an individual with lived mental health service experience. The RSS is the first point of contact, greeting and welcoming all who enter the Living Room.
• The RSS conducts assessments and develops crisis stabilization plans in collaboration with the client, and clients identified supports. The RSS will provide education and linkage to community recovery support systems, develop and facilitate positive relationships between consumers and team members, provide aid & support, increase participant motivation for services, assist with utilizing appropriate coping mechanisms, and reduce barriers to services by educating consumers about services, natural community supports and transportation.
• The RSS will participate in AIDs internal RSS committee and will complete continuing education yearly to maintain their CRSS certificate.
• This job position may have some work components that can be performed remotely. Remote work arrangements are not a right or entitlement of employment. They are discretionary and subject to demonstrated performance and operational needs. Approval may be rescinded at any time at the sole discretion of management.

Essential Job Responsibilities

• Attend to scheduled work hours and be flexible to meet client and program needs, as assigned by Program Manager or Director.
• Act as primary to triage and assist individuals in crisis.
• Responsible to provide independent program coverage when scheduled.
• Provide effective individual crisis counseling
• Use intervention tactics to reduce symptomology.
• Ensure the delivery of quality Living Room services and ensuring documentation of assessments, suicide assessments, crisis stabilization plans, and appropriate referrals are completed.
• Administer screening tools including crisis assessments, suicide/homicide assessments and develop crisis stabilization plans.
• Offer and complete intake paperwork to provide a smooth transition to open client to long term behavioral health services during their interaction at the Living Room.
• Assist with maintaining and monitoring safety, coordinate engagement, contribute to a welcoming atmosphere, and provide support for expediting linkage to other programs.
• Provide education and linkage to community recovery support systems, develop and facilitate positive relationships between consumers and team members, provide aid & support, increase participant motivation for services, assist with utilizing appropriate coping mechanisms, and reduce barriers to services by educating consumers about services, natural community supports and transportation.
• Build immediate rapport, provide emotional support and validation to individuals in crisis.
• Utilize motivational interviewing in triage to complete suicide/homicide lethality checklists to determine the severity of the individual and to determine the appropriateness of the Living Room.
• Utilize de-escalation techniques through active listening, emotional support, trauma informed care, and crisis intervention services.
• Repeat a suicide lethality assessment prior to the individual leaving the Living Room.
• Assist in providing individualized coping skills and resources and will incorporate the development of an effective crisis stabilization plan that are client-centered.
• Assist clients in returning back to their natural environment when stabilization is complete.

What will we provide Full Time employees. Benefits_Summary.pdf

• $1000 sign on bonus for full-time
• 21 Days of Paid Time Off plus 10 Paid Holidays
• Paid training
• Tuition reimbursement
• Benefits including Medical, Dental, Vision, Life, STD, LTD, Critical Illness and accident insurance
• 401K with a 3.5% company contribution after one year.

What will you bring to the table?

Qualifications: Spanish speaking required.

Education: High School Diploma

License/certifications: CRSS (Certified Recovery Support Specialist) certification required or must be obtained after one year of hire and maintained during employment.

Job Specific Competencies:

• Effective organizational skills.
• Effective verbal and written communication skills.
• Effective counseling skills.
• Ability to follow verbal and written directions and complete job responsibilities with minimal supervision.
• Ability to handle multiple tasks at one time and shift focus back and forth, as needed.
• Diagnostic interviewing skills.
• Clinical case presentation ability.
• Ability to provide clinical services to clients with a variety of psychiatric disorders.
• Maintain professional judgement and performance regardless of personal issues.
• Knowledge of service area referral options.
• Working knowledge of the Mental Health Recovery Model.
• Abide by AIDs Code of Ethics, Policies, and Procedures.
• Maintain a clean workspace. Be respectful of others work areas.

What are the other requirements?

• Be on time to scheduled shifts and trainings.
• Clock in and out per agency policy.
• Maintain Paycom to ensure all hours are reflected accurately at all times.
• Request scheduled and unscheduled PTO utilizing the Paycom program, per agency policy. All PTO requests must also be sent directly to the Manager via email for approval.
• Follow program and agency procedures for notifying management when unable to attend a scheduled shift/ training.
• Provide transportation to clients in personal or agency vehicles when necessary.
• Be able to enter data into the computer and type reports.
• Seek out both inter agency trainings and outside entities to increase professional knowledge and enhance clinical skills
• Maintain a positive professional working relationship with staff within AID and at community agencies such as local service providers, hospitals, police departments, etc.
• Participate in quality review team meetings as required.
• Participate in agency committees as assigned.
• Maintain client rights.
• Participate in the planning and implementation of client de-escalation activities.
• Maintain professionalism and good boundaries when working with clients, coworkers, and outside agencies.
• Communicates with service delivery partners, which may include Physicians, Nurse Practitioners, Counselors, Pharmacists, Employers, Community Supports, and other Health Professionals, as needed, to facilitate the achievement of the clients wellness objectives and to coordinate care.
• Promotes client wellness through coaching, counseling, consultation, motivational enhancement, and information and referral services to clients as needed.
• Perform all other related duties, as assigned and in accordance with AID policies and philosophies.
• Maintain a clean environment within the Living Room. Wipe down furniture as needed, etc. Participate in cleaning duties as assigned.
• Maintain a team approach.

If we seem like a good fit, consider joining our growing team of compassionate, hardworking, and caring individuals, and start your path toward a fulfilling career that you can be proud to work.