What are the responsibilities and job description for the Administrative Assistant- Parts & Service position at Atlas Bobcat, LLC?
Description
Atlas Bobcat, part of the Atlas Companies, is currently hiring a full-time Parts & Service Administrative Assistant. We are seeking an organized and motivated individual to support the administrative needs of the Parts and Service Departments.
As a leader in the industry, Atlas Bobcat takes pride in providing exceptional quality service for heavy-duty, compact equipment in the Chicagoland area.
Your New Role:
- Enter daily hours worked for all service technicians and investigate and resolve time discrepancies.
- Balance weekly payroll hours.
- Bill, invoice, and track Service Department work orders. Ensure that all information has been obtained and is accurate.
- Track and document technician labor efficiency.
- Responsible for warranty administration including inputting warranty claim information, organizing warranty invoices, and properly documenting claim details such as amount paid, labor paid, and parts paid.
- Monitor active manufacturer field modification and communicate this information to the Service Department and customers.
- Notify management of concerns or discrepancies.
- Organize, submit, and file parts receivers and invoices in a timely manner.
- Assist with answering customer phone calls and relaying messages as needed.
- Assist walk-in customers when needed.
- Other duties as assigned.
Requirements
What You’ll Need to Succeed:
- High school degree or equivalent.
- Must be able to work in a team environment.
- Strong communication skills.
- Knowledge of Microsoft Office.
- Ability to multi-task
- Strong organizational skills.
- Prior administrative experience is a plus.
What You’ll Love About Us:
- Great Company Culture: Great people, a high focus on values, professional development opportunities as well as company events (food trucks, BBQ’s, holiday parties, retirement celebrations and sporting events, to name a few!)
- Focus on Personal/Family Balance: Monday-Friday schedule.
- Rest and Relaxation: Generous PTO (paid time off) AND 8 paid holidays.
- Health Benefits: Medical with HSA and FSA options, Dental and Vision Plans.
- Life and Disability Benefits: COMPANY PAID Life Insurance, Short- and Long-Term Disability Plans
- Prepare for the Future: 401(k) with company match
Atlas is proud to be an Equal Opportunity Employer (veterans and disability included) and Drug Free Workplace
Salary : $23 - $25
