What are the responsibilities and job description for the Account Manager position at Atlas Van Lines?
Overview
Atlas Van Lines is comprised of a family of companies that deliver transportation and related services globally through a network of quality agents and select service partners. Atlas is distinguished by agent ownership and a shared commitment to help people go new places more easily and more securely. Through a continuing emphasis on service excellence, the company has achieved extraordinary growth.
Every day we help you go new places®, with expertise in moving and logistics, bringing the world within reach.
We are seeking an enthusiastic individual to join our Atlas Logistics Team as an Account Manager! The Account Manager in Atlas Logistics is a fully competent and productive team member responsible for project management and building and maintaining the overall relationship with the customer. This role works independently on larger, more complex accounts and is the liaison between the customer and the location storing the products. The role is responsible for maintaining the budget and coordinating the delivery of goods in a timely manner with a high level of focus on quality and service throughout.
Key Responsibilities:
- Responsible for day-to-day servicing, profitability, and budgeting of assigned accounts.
- Work with warehouses and other support services to set up and monitor customer projects to ensure that projects are handled efficiently and professionally.
- Responsible for ensuring that assigned accounts are receiving all agreed to documentation in a timely manner.
- Provide timely quotations to customers or to prospective customers through our sales department.
- Responsible for negotiating prices with warehouses and customers that are competitive and produce maximum returns.
- Responsible for resolving disputes and/or claims with assigned accounts.
- Design and implement procedures to service assigned Logistics accounts.
- Other duties may be assigned.
Your Wellness is our Focus:
- Medical, dental, and vision for employees and dependents
- Employee assistance programs focused on mental health.
- Access to a licensed therapist 24/7
- Wellness programs with employee perks
- Onsite Fitness Center and Medical Clinic
Financial Wellbeing:
- Generous 401(k) matching retirement plans
- Pre-tax savings plans, HSA & FSA
- Tuition assistance
- Employee assistance programs focused on financial wellbeing.
Flexibility and Time Off:
- Paid time off including vacation, sick leave, parental leave, holidays, and disability leave.
Qualifications
What You'll Need:
- High School Diploma/Equivalent. Associate degree preferred.
- 2-4 years' job-related experience and/or a combination of both education and experience are required.
- Excellent reasoning ability
- Effective problem-solving, organizational, analytical, oral and communication skills
- Knowledge of Database, Spreadsheet, and Word Processing software such as Microsoft Office
- Ability to establish and maintain effective working relationships with employees, agents, and other outside organizations.
- Must be self-motivated with the ability to work independently.
Our Promise to You:
We want you to grow with us, so we are committed to the continuous development of our employees. We offer free online training courses through our modern learning and development platform along with a company-wide mentorship program, internal employee organizations, tuition reimbursement and many other opportunities for personal growth.
*Atlas is an EO employer - Veterans/Disabled and other protected categories.
*Benefits may vary by position and/or office location
