Area Manager

The ultimate team leader! An Area Manager is a dynamic and strategic leader, adept at navigating the complexities of managing multiple locations to ensure operational excellence and financial efficiency.

The ideal candidate possesses strong analytical skills, with a knack for data-driven decision-making and a deep understanding of property management. With exceptional interpersonal abilities, they excel in motivating teams, fostering a positive work culture, and implementing cost-saving strategies. Their role is crucial in driving the company's success by optimizing operations and enhancing customer satisfaction.

Responsibilities:

• Leads a team of FMs to oversee and enhance property management activities, ensuring each site adheres to the company’s quality standards and operational best practices.
• Manages multiple locations, ensuring each facility properly represents the Autowash brand and supports a positive customer experience.
• Implement, and monitor operational procedures to maximize efficiency and optimize resource utilization across all locations in their assigned area.
• Manage and support facility managers and staff through training, development and performance management, ensuring a cohesive team that delivers exceptional customer service.
• Regularly report on operational efficiencies, maintenance needs, and performance metrics, providing actionable insights to senior management.
• Support the plan and efficient communication of all repair and installation projects, catering to vendor needs and access to ensure repairs are completed in a timely fashion
• Monitors budget for equipment, tool and other stock needs, placing orders for capital expenditures, new supplies and additional inventory when necessary.
• Monitors expenses and ensure cash collections are validated and secured.
• Performs various cleaning duties at assigned locations, including emptying trash, cleaning wash bays, sweeping parking lot areas, picking up litter on site, and cleaning equipment as needed.
• Values a positive customer experience by ensuring the building, parking lot, and grounds are consistently clean and usable in all seasons and weather conditions
• Works closely with management and other facility staff in developing an integral team that effectively represents the quality and professionalism of the company.

Accountabilities:

• Maintenance Response Time: Time taken to respond to and resolve maintenance issues.
• Energy & Resource Efficiency: Reduction in energy and/or resource usage through improved management of mechanical and electrical systems.
• Compliance Rates: Adherence to safety and building regulations.
• Asset Lifecycle Management: Effective management of the lifecycle of physical assets to optimize usage and reduce costs.
• Cost Reduction: Achievements in reducing operational costs without compromising service quality.
• Customer Satisfaction Physical & Mental Demands:: Feedback scores related to the physical aspects of the facility.

Physical & Mental Demands:

• Regularly required to sit, walk, stand, bend, lift and/or climb, reach with hands and arms.
• Regularly required to talk or hear.
• Regularly required to lift heavy weights (50 pounds or greater) above shoulder height.
• Regularly required to move heavy weights (250 pounds or greater) along ground.
• Maintain an upright standing position for an excess of 8 hours.
• Must have the ability to prioritize and work independently with minimal direct supervision making high-level decisions and problem solving.
• Must have excellent communication skills, customer service and problem-solving skills.
• Models and expects proper safety standards; wears PPE and always drives safely
• Performs other related duties as assigned or requested.
• Managing stress from overseeing multiple sites and teams.
• Analyzing complex data to inform decisions.
• Maintaining focus and organization in a fast-paced environment.

Minimum Qualifications:

• Minimum Desired Education: Bachelor’s degree in Business Administration, Operations Management, or related field preferred.
• Minimum Desired Experience: Strong leadership skills with the ability to manage cross-functional teams across multiple locations.
• Preferred Experience: 3-4 years of experience in operational management, preferably in property or facility management.
• Computer skills required: Proficiency in Excel for complex data analysis, reporting, and decision-making