What are the responsibilities and job description for the Customer Support Specialist position at AVA Consulting?
Description :
Responsible for aspects of customer service including answering inquiries via phone and e-mail, taking orders, and follow up services. Also may require research to troubleshoot customer problems. Customers may be internal or external with requests of varying degrees of complexity.
In Person M-F 9a-5 : 30p CST
Skills
Prior customer service experience
Time management skills- able to efficiently handle daily workload in order to hit monthly goals
Communicates clearly and in a friendly manner over the phone
Basic computer skills
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