What are the responsibilities and job description for the Billing Operations Analyst position at Avacend?
Role : Billing Operations Analyst
Location : San Jose, CA (Remote)
Duration : 12 Months
Job Description :
Minimum Requirements :
5 years in a role (or roles) focused on TWO or more of the following : operational processes, billing, accounting, order management, data entry / management / hygiene, business operations
Strong understanding and experience with all or parts of the order-to-cash process.
Basic knowledge / understanding of MS office or G-suite, specifically Excel / Sheets. Must know how to format and work with system reports that are exported to Excel / Sheets.
Experience utilizing Salesforce (FinancialForce PSA platform a plus).
Experience "owning" processes, consistently analysing those processes against ever changing business needs and suggesting / spearheading updates to said processes.
Excellent organization and time management skills.
Desired Skills :
Extremely detail oriented
Strong communication skills (frequently communicates with management and occasionally, customers)
Quick learner
Extremely detail oriented
Able to take direction and follow outlined policies, process guides and instructions