What are the responsibilities and job description for the IT Support Specialist position at Avance Consulting?
Company Overview:
At Avance Consulting, we're committed to delivering exceptional technology solutions that drive business growth. As a Desktop Support Analyst, you'll be part of our team that ensures seamless IT operations.
Job Description:
- We're seeking a skilled Desktop Support Analyst to join our team in Hamilton, MT. The ideal candidate will have experience with desktop laptop troubleshooting, installation, configuration, and OS troubleshooting.
- You'll work closely with our clients to provide top-notch support, ensuring minimal downtime and maximum productivity.
Required Skills and Qualifications:
- Excellent knowledge of iPhone configuration and basic network troubleshooting.
- Familiarity with ticketing tools and processes, including SLA and meeting targets.
- Strong communication and customer handling skills, with the ability to coordinate with vendors and clients.
Benefits:
- A competitive salary package and benefits.
- Opportunities for career growth and professional development.
