Demo

Information Technology Support Engineer

AVASO Technology Solutions
Mountain Top, PA Full Time
POSTED ON 3/18/2025 CLOSED ON 4/16/2025

What are the responsibilities and job description for the Information Technology Support Engineer position at AVASO Technology Solutions?

Job Opportunity : Desktop Support Engineer at AVASO Technology

Location

Mountain Top, Pennsylvania, United States (Onsite)

Employment Type

Part-Time (Freelancer)

Experience

2 years

Company Overview

AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide. If you’re a passionate IT professional with hands-on experience in desktop support, join us at AVASO to help businesses thrive with reliable and efficient IT services.

Position Overview :

We are seeking an experienced Desktop Support Engineer to join our team in Somerset County, Maryland, United States . The successful candidate will provide technical support, troubleshooting, and IT assistance to end users. This role requires someone with strong technical skills and a customer-focused approach.

Key Responsibilities :

  • Provide on-site and remote desktop support for users, ensuring issues are resolved quickly and efficiently.
  • Troubleshoot and resolve hardware, software, and network-related issues.
  • Install, configure, and maintain desktop systems, laptops, and peripherals.
  • Ensure the deployment of operating systems, updates , and software packages
  • Work with the IT team to resolve and escalate issues as needed.
  • Perform routine system audits and ensure systems are up-to-date and secure.
  • Provide end-user training and technical documentation where necessary.
  • Collaborate with team members and manage support tickets for various internal stakeholders.

Required Skills & Qualifications :

  • 2 years of experience in Desktop Support or similar roles.
  • Strong experience with Windows OS Mac OS , and Linux environments.
  • Experience with Active Directory for user management, group policies, and security.
  • Proficient with remote desktop tools and troubleshooting techniques.
  • Experience with networking protocols (TCP / IP, DNS, DHCP).
  • Strong knowledge of MS Office Suite and other productivity software.
  • Expertise in hardware diagnostics, repair, and replacements.
  • Knowledge of system imaging and software deployment tools (e.g., SCCM, MDT).
  • Familiar with ITIL processes for incident, problem, and change management.
  • Strong communication skills, with the ability to explain technical issues to non-technical users.
  • Ability to work independently, manage priorities, and meet deadlines in a fast-paced environment.
  • Fluency in English
  • Must-Have Skills :

  • Certification CompTIA A , Microsoft Certified Desktop Support Technician (MCDST) , or equivalent.
  • Experience with cloud-based applications (e.g., Microsoft 365, Google Workspace).
  • Knowledge of IT security best practices and protocols.
  • Why AVASO Technology?

  • Join a dynamic and innovative team with a global presence.
  • Opportunities for career growth and continuous learning
  • Competitive salary and benefits package.
  • Work with cutting-edge technologies to shape the future of IT solutions.
  • How to Apply :

    Ready to take your career to the next level? Apply now by clicking the "Easy Apply" button.

    AVASO Technology is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

    Information Technology Engineer
    Wren Kitchens -
    Wilkes Barre, PA
    Information Technology - Talent Network
    Benco Dental -
    Pittston, PA
    Computer Information Technology Instructor
    Johnson College -
    Scranton, PA

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Information Technology Support Engineer?

    Sign up to receive alerts about other jobs on the Information Technology Support Engineer career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $83,086 - $106,052
    Income Estimation: 
    $83,298 - $131,726
    Income Estimation: 
    $101,020 - $131,637
    Income Estimation: 
    $55,318 - $69,533
    Income Estimation: 
    $62,928 - $81,361
    Income Estimation: 
    $62,928 - $81,361
    Income Estimation: 
    $115,845 - $147,946
    Income Estimation: 
    $45,990 - $56,044
    Income Estimation: 
    $55,318 - $69,533
    This job has expired.
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at AVASO Technology Solutions

    AVASO Technology Solutions
    Hired Organization Address Pikesville, MD Part Time
    Job Opportunity: IT Support Specialist Level 2 at AVASO Technology Location: Pikesville, Maryland, United States Employm...
    AVASO Technology Solutions
    Hired Organization Address Durango, CO Contractor
    Job Opportunity: Onsite Support Engineer at AVASO Technology Location : Durango, Colorado, United States Employment Type...
    AVASO Technology Solutions
    Hired Organization Address Annapolis, MD Part Time
    Job Opportunity: Position: IT Support Field Technician Location: Annapolis, MD Employment Type: Freelancer- Demand Based...
    AVASO Technology Solutions
    Hired Organization Address Pikesville, MD Part Time
    Job Opportunity: IT Support Field Engineer at AVASO Technology Location: Pikesville, US Employment Type: Freelance Exper...

    Not the job you're looking for? Here are some other Information Technology Support Engineer jobs in the Mountain Top, PA area that may be a better fit.

    Regional IT Support Manager

    Prestige Staffing Information Technology Job, Scranton, PA

    Information Technology Support Specialist

    The Wright Center for Graduate Medical Education, Scranton, PA

    AI Assistant is available now!

    Feel free to start your new journey!