Senior Document Processing Associate (On-Site)

Job Summary:

Join our team as a Senior Document Processing Associate and play a vital role in preserving history. At Avenu, we partner with local governments to ensure important documents are safely archived and accessible for future generations. Your work will help safeguard records that tell the story of our communities, making sure that vital information is never lost. If you’re detail-oriented and passionate about protecting history, this role is for you. We’re looking for someone who enjoys working in a collaborative team environment and can take pride in performing repetitive tasks with precision.

The ideal candidate will be able to follow defined processes carefully, maintain a strong focus on detail, and consistently meet production goals. Under the advisement of our on-site manager, this position will play a key role in providing guidance, technical expertise, and support to other scanning associates. The Senior Associate will ensure that procedures are followed and assist with troubleshooting issues as they arise.

Duties and Responsibilities:

• Complete on-site document scanning, to include but not limited to: moving and tracking originals to/from storage and scanning areas, preparing documents by removing staples and other bindings, and using scanning equipment to image loose sheets and similar items
• Perform inventory tracking and indexing of original documents
• Perform file lookups using an electronic document management system
• Provide guidance, technical expertise, and support to the on-site scanning team, ensuring consistent production and quality standards
• Monitoring supplies levels and informing management when stock is low
• Demonstrate strong communication skills, including the ability to effectively present information to municipal clients
• Proven ability to manage multiple projects simultaneously, while maintaining a high level of attention to detail
• Perform other duties as assigned

Education and Experience:

• High School diploma or equivalent required. Associate or Bachelor’s degree preferred.
• Experience in document scanning, digital archiving, or related fields, with a strong understanding of scanning software and equipment.
  

Knowledge, Skills and Abilities:

• Must possess excellent organizational and communication skills.
• Willingness to take on new challenges.
• Must be reliable and responsible with a high attention to detail and accuracy.
• Proficient with use of computers and software; to include Excel, Word, MS Teams and ability to troubleshoot scanner technical issues

Work Environment:

• You will work in the customer’s warehouse building and must wear business casual attire. As a representative of Avenu, you are expected to conduct yourself in a professional and courteous manner at all times.
• The noise level in the work environment is usually moderate as the employee works in a warehouse setting, at an individual workstation, using a computer/scanner.

Physical Demands:

• Lift heavy books and file boxes weighing up to 50 pounds
• Must be able to remain in a stationary position for most of the day
• Constantly operates a computer and other office productivity machinery, such as a printer/copy machine
• This position needs to occasionally move about to retrieve/return files, as well as operate a pallet lift.
• The person in this position frequently communicates via email and telephone

Avenu Summary:

With the backing of four decades of public sector expertise and corporate capability, Avenu has successfully supported government services. Avenu was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States.

Avenu is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Avenu offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more.

Avenu offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.

Avenu is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.