Fleet Maintenance and Damage Manager

Here at Avis Budget Group we're more than just rentals—although over 70 years of experience and 11,000 locations in 180 countries has taught us a thing or two about that. We’re shaping the future of the mobility industry with our innovative, customer-focused solutions. Our globally recognized brands - Avis, Budget, Budget Truck and Zipcar - connect people to more. This means more convenience, more options and more time on the road for our customers. But we also connect our employees to more: opportunities, benefits, support, collaboration and most importantly—power to change the future. Sound your speed? Come join our family.

What you'll do:

Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage technicians as well as develop. You'll also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment.

• Assign and schedule work duties to auto service staff according to individual skill level
• Oversee the hiring and training of an effective auto service team
• Ensuring high teammate retention
• Maintain compliance with quality standards
• Capacity to lead and coach others
• Teammate communication skills

Ensure a safe work environment and processes in and around our shops.

• Manage P&L performance, productivity, financial and asset controls and adhere to audit and financial policies and procedures.
• Ensure timely completion of recalls, preventative maintenance and quality of vehicle repairs.
• Assign work and provides supervision to associates and/or managers. Ensure all related repair orders are completed and processed in accordance with established guidelines. Approve all maintenance expenditures and submit invoices for approval/payment.
• Select, manage and inspect outside vendor work to established service levels and quality standards. Ensure proper use of purchase orders, receipt of services and payment of invoices. Maintain up-to-date files on vendor insurance policies.
• Minimize vehicle downtime and units out of service.
• Ensure warranty submissions meet or exceed business plan and all required documentation is submitted.
• Ensure timely and accurate in-fleeting and optimal condition for de-fleeting.
• Hire, train, engage, energize, set up for success, coach and recognize team members to enable a high-performing culture.
• Guide the resolution of employee relations issues and commonly faced problems to build and maintain professional relationships with subordinates.

What we're looking for:

• High School degree required.
• At least two years of leadership experience, preferably in fleet maintenance functions in the automotive industry.
• Travel depending on district/territory to outlying locations and vendors is necessary.
• Proven ability to engage a team and drive results.
• Strong communication skills and ability to provide work direction to a team of technicians and staff.
• Strong time-management, multitasking and problem solving skills.
• Strong process orientation with a focus on continuous improvement.
• Excellent analytical, creative problem solving and organizational skills, with strong attention to detail.
• Ability to learn new technology.
• Proficient computer skills including Excel spreadsheet knowledge.
• Proactive cross-functional team player able to work in a fast paced service-oriented work environment.

Extra points for this:

• Bachelor’s degree
• ASE certifications and/or automotive technical training or experience.

Perks you'll get:

• Access to Medical, Dental, Vision, Life and Disability insurance
• Eligible to elect other voluntary benefits including: Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages
• Contribute up to $270 as a tax-free benefit for public transportation or parking expenses
• 401(k) Retirement Plan with company matched contributions
• Full training to learn the business and enhance professional skills
• Employee discounts, including discounted prices on the purchase of Avis/Budget cars
• Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more
• Community involvement opportunities

Who are we?

Avis Budget Group is a leading global provider of mobility solutions, both through our Avis and Budget brands, which have approximately 10.250 rental locations in approximately 180 countries around the world, and through our Zipcar brand, which is the world’s leading car sharing network. We operate most of our car rental locations in North America, Europe and Australia directly, and operate primarily through licenses in other parts of the world. We are headquartered in Parsippany, NJ. More information is available at avisbusgetgroup.com