What are the responsibilities and job description for the Receptionist position at AVISTA SENIOR LIVING MANAGEMENT LLC?
Job Details
Description
Terra Pointe Memory Care has a remarkable opportunity for an exceptional, responsible RECEPTIONIST to manage the busy Front Desk of our beautiful community in Glendale, AZ.
**THIS POSITION IS FULL TIME, MONDAY-FRIDAY 8AM-4:30PM**
The Receptionist is responsible for facilitating resident and guest enjoyment by providing information and assistance in response to a wide variety of requests.
We are searching for an outstanding individual with excellent customer service skills. You must be able to multi-task and love to work in a “fast-paced” and “positive” work environment. This vibrant receptionist will be focused on customer service and one who truly enjoys interacting with seniors. Please be responsible/dependable, goal-driven and an autonomous self-starter with an entrepreneurial passion and drive to reach the pinnacle of success.
Benifits (for Full-time employees):
- Medical, dental, vision, 401k,and paid life insurance
- Numerous other voluntary insurance plans such as short-term disability, life insurance, disease policies, etc.
- Paid Time Off (vacation, sick, personal)
- Referral Bonus Program
- Employee Assistance PrograM
- Fabulous co-workers who respect and honor one another
Duties & Responsibilities:
- Provide exceptional customer service
- Answer telephones, direct calls to appropriate individuals in a timely, clear, concise, and professional manner
- Monitor the Emergency Alert System and immediately respond to every call
- Effectively manage business center and process incoming and outgoing mail
- Maintain a safe and secure environment, follow established safety standards
- Encourage teamwork through cooperative interactions with co-workers and other departments
- Keep front lobby area and front desk clean and organized; etc.
- Direct emergency personnel to emergency location and be contact person in case of emergency
- Document in the logbook any significant incidents
- Maintain visitor sign in/out book, reservation book for guest rooms, and completes maintenance work orders
Qualifications
Qualifications:
- Experience in customer service is highly desired
- Polished and professional appearance and demeanor
- Upbeat and positive team player attitude
- Strong judgment and solutions-oriented
- Proactive customer service approach
- Microsoft and computer knowledge
- The last thing we need you to bring is your ideas, creativity, enthusiasm and high standards for resident care
Salary : $16
