What are the responsibilities and job description for the Dental Assistant/Receptionist position at Avon Dental Group PPLC?
Job Overview
We are seeking a dedicated and organized Dental Receptionist with Dental assisting experience to join our team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and ensuring a smooth operation at the front desk. This role requires a strong understanding of medical terminology, office systems, and patient service to effectively manage appointments, patient inquiries, and administrative tasks within a dental practice.
Responsibilities
- Greet patients warmly and manage their check-in and check-out processes.
- Schedule and confirm appointments using Eaglesoft or similar dental software.
- Maintain accurate patient records and files in compliance with privacy regulations.
- Answer phone calls promptly, addressing patient inquiries and providing information about services.
- Process patient payments and manage billing inquiries.
- Assist with the management of office supplies and ensure the front desk area is organized.
- Collaborate with dental staff to ensure efficient patient flow and high-quality care.
- Utilize medical terminology to communicate effectively with patients regarding treatment plans.
Experience
- Previous experience in a medical office or dental practice is preferred.
- Proficiency in using office systems, including scheduling software like Eaglesoft.
- Strong customer service skills with a focus on patient satisfaction.
- Familiarity with medical coding and billing practices is a plus.
- Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
Join our team as a Dental Receptionist where you can make a positive impact on our patients' experiences while working in a supportive environment.
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $18 - $25