What are the responsibilities and job description for the Receptionist/Administrative Assistant position at Axiom Product Administration?
Job Details
About Axiom Product Administration
Axiom Product Administration is a leading full-service, nationwide F&I (finance and insurance) administrator, dedicated to delivering transformative solutions for dealers and their customers in an ever-evolving automotive marketplace.
Named one of the fastest-growing private companies in St. Louis by the St. Louis Business Journal and ranked No. 72 on Deloitte’s Technology Fast 500™, Axiom is a leading provider of automotive products and technology solutions. We take pride in our innovation, culture, and commitment to delivering exceptional service to our customers and partners.
About the Role
We are seeking a Receptionist / Administrative Assistant to join our headquarters in O'Fallon, MO. This role is vital in ensuring the smooth operation of our office by handling front desk responsibilities, administrative tasks, and supporting key departments, including Customer Experience and Claims. The ideal candidate will be detail-oriented, professional, and possess excellent organizational and communication skills.
Essential Job Functions:
- Greet and welcome guests at the reception desk in a professional and friendly manner.
- Answer incoming calls and place outbound calls on behalf of office staff.
- Manage office emails with professionalism and respond in a timely manner.
- Monitor office supply levels and place orders when necessary.
- Handle incoming and outgoing mail, packages, and courier deliveries efficiently.
- Perform accurate and timely data entry tasks.
- Provide administrative support to the CXT and Claims departments.
- Assist with various office duties to ensure efficient daily operations.
- Report directly to the Administrative Assistant to the SVP of Operations.
Required Skills:
- Ability to work both independently and collaboratively within a team environment.
- Strong organizational skills with keen attention to detail.
- Excellent time management skills with the ability to prioritize multiple tasks effectively.
- Strong decision-making and problem-solving abilities.
- Ability to handle sensitive information with confidentiality and discretion.
- Proactive approach to following defined processes and suggesting improvements.
Qualifications:
- High school diploma or GED required, Associate's degree in Administrative Assistance or a related field preferred.
- 1-3 years of experience in an administrative or front office role preferred.
- Strong proficiency with Microsoft Office Suite (Word, Excel, Outlook, SharePoint, PowerPoint, Teams).
What You’ll Love About Axiom:
- Comprehensive Benefits Package, including Medical, Dental, Vision, and Ancillary Policies.
- 401(k) Retirement Plan with a 5% company match.
- Paid Time Off Accrual Plan starting with 15 days for new hires’ first two years of service.
- Paid Holidays & Floating Holidays.
- Casual Dress Code.
- Free Roadside Assistance.
- Education Reimbursement.
- Childcare Reimbursement.
- Paid Parental Leave.
- Career Advancement Opportunities.
- Company-sponsored outings and events.
Axiom is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed religion, national origin, ethnicity, physical or mental disability, sex (including pregnancy, sexual orientation, gender identity or expression, or transgender status), age, genetic information (including family medical history), or any other protected characteristic protected by law. Disclaimer: The above statements are not intended to be a complete statement of job content, but rather to act as a guide to the essential job functions performed by the employee assigned to this classification. Axiom retains the discretion to add or change the duties of the position at any time.
Salary : $38,000 - $42,000
