What are the responsibilities and job description for the Spa Front Desk Receptionist position at Ayurvida Wellness and Beauty?
Overview
We are seeking a friendly and organized Front Desk Receptionist to join our team. This role is essential in providing exceptional customer service and ensuring a welcoming environment for our clients. The ideal candidate will possess strong communication skills, a positive attitude, and the ability to multitask effectively in a fast-paced setting.
Responsibilities
- Greet and welcome visitors with a warm and professional demeanor.
- Answer phone calls promptly, demonstrating excellent phone etiquette.
- Provide information about services and products, assisting customers with inquiries.
- Manage appointment scheduling and maintain an organized front desk area.
- Process transactions accurately, including retail sales and upselling additional services or products.
- Collaborate with team members to ensure smooth operations and customer satisfaction.
- Assist in stocking supplies and maintaining inventory levels at the front desk.
- Handle customer complaints or concerns with professionalism and empathy.
Experience
- Previous experience in a customer service role is preferred, particularly in retail or hospitality settings.
- Bilingual candidates are highly desirable to better serve our diverse clientele.
- Familiarity with retail math concepts is beneficial for managing transactions effectively.
- Strong collaboration skills to work well within a team environment.
- Ability to communicate clearly and effectively with clients and colleagues alike.
Join us as a Front Desk Receptionist where your contributions will help create a positive experience for every visitor!
Job Types: Full-time, Part-time
Pay: $18.00 - $19.00 per hour
Expected hours: 18 per week
Benefits:
- Employee discount
Shift:
- Day shift
- Evening shift
Work Location: In person
Salary : $18 - $19