What are the responsibilities and job description for the SALES MANAGER position at B & J Industries LLC?
JOB TITLE: SALES MANAGER
PRIMARY RESPONSIBILITY: Develop opportunities for B&J’s precision sheet metal, machining, assembly, powder coating, and engineering services, utilizing technical, organizational and customer knowledge to influence customers and assist them in applying our services to meet their needs, resulting in revenue generation and expanded customer partnerships. Direct a sales team and provide leadership towards the achievement of maximum profitability and growth in line with the company vision and values.
CORE VALUES: The following list of Core Values and Behaviors are necessary to meet the minimum requirements:
TEAMWORK
- Help each other succeed
- Communicate clearly and directly, listen well
- Encourage team mates
- Blameless problem solving
HONESTY AND INTEGRITY
- Honor your commitments
- Do the right thing
- Consistent in your attitudes and actions
LEAN
- Improve processes
- Open to new ideas
- Share information, and teach
- Expose issues
NUMBERS FOCUSED
- Deliver results
- Analyze data for improvement
- Take ownership and accountability
- Work smarter, not harder
EXCELLENCE
- Exhibit passion in serving customers
- Contribute solutions
- Sense of urgency
- Be the best at what you do
- Seek knowledge
FUN
- Be positive
- Celebrate achievements
- Don’t take yourself too seriously
CHARACTERISTIC DUTIES:
Essential
- Prior experience in a manufacturing environment is strongly preferred, with a solid understanding of industry-specific sales, processes, challenges, and customer needs.
- Contact current and potential customers locally and outside the Reno/Sparks area
- Identify and onboard new customers that align with the business goals
- Use market research to identify new customers
- Establish and maintain industry contacts that lead to sales
- Establish long term, ongoing repeat relationships
- Meet established sales, revenue, and profitability goals
- Assist customers in resolving problems with products and services
- Establish memberships and participate in strategic organizations within the local community
- Manage marketing materials including, but not limited to, web page, social media pages, and phone message.
- Develop and maintain communications in a cooperative and professional manner with all levels of staff and customers
- Communicate openly, honestly and constructively
- Monitor customer margins and make necessary adjustments for underperforming accounts
- Provide complete information to estimators to enable timely quotes to be produced
- Present quotes to customers, obtain feedback and accept orders
- Participate in sales forecasting and planning in an effective manner
- Research, develop and maintain long- and short-range sales plan
- Maintain a working knowledge of B & J’s capabilities and services
- Produce regular reports and maintain KPIs to be reviewed by the President
- Maintain an up-to-date awareness of the company’s strategic plan and processes
- Direct duties of team members in the Sales Department
- Coach and support the Sales team
- Complete performance evaluations in a timely manner
- Participate actively in the recruitment, hiring, and onboarding of sales team members to ensure a high-performing team
- Collaborate with HR and leadership to address performance issues, including initiating and supporting corrective action plans when necessary
- Willing to work overtime as needed
- Maintain the responsibilities of the ISO 9001 system in accordance with the requirements defined in the Quality Manual, and Procedure Level documentation
- Participate actively and positively in Lean activities
- Track and chart all necessary data to support the achievement of facility KPIs
- Prepare/present sales data as needed including, but not limited to, Sales Backlog, Booked Orders, Quote Capture Rate, Sales Forecast and monthly final figures
- Keep work area clean and organized
- Other duties as assigned
REPORTS TO: President
WORKS WITH: Customers, Suppliers, and B&J team members
SAFETY REQUIREMENTS OF POSITION:
Follow all OSHA safety regulations and those set by B&J Industries
REQUIREMENTS OF POSITION:
Essential
- Strong computer skills (Microsoft Office)
- Professional appearance and presentation skills
- Strong creative skills
- Excellent verbal and written communication skills
- Excellent interpersonal skills
- Ability to travel as needed
- Degree in Marketing or Business Administration or related field
- Minimum of five years field sales experience or equivalent combination of education and experience
- Strong customer relationship development skills
- Good blueprint reading ability
- Good math skills: ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals
- Strong knowledge of metals and their properties a plus
- Valid driver’s license, clean driving record and maintenance of clean driving record.
Beneficial
- Additional math skills relating to algebra, geometry and/or trigonometry
PHYSICAL REQUIREMENTS OF POSITION:
Sit 40%, Stand 20%, Walk 15%, Drive 25%. Maximum (minutes): Sit 90, Stand 30, Walk 30, Drive 60.
Must be able to lift 50 pounds on a regular basis.
Must have normal vision (with or without corrective lenses) and hearing (with or without corrective hearing aids).
Working Environment: Office, shop and outdoor environments. Moderate noise level. Exposure to dust, heat and cold.
This position will require drug testing per policy.