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Nursery Office Support

Bachman's Inc.
Farmington, MN Full Time
POSTED ON 4/8/2025
AVAILABLE BEFORE 5/7/2025

Job Description

Job Description

Nursery Office Support

Job Duties :

  • Coordinate and control customer and non-customer interaction traffic including walk-ins, phone calls, and emails.
  • Professionally greet customers, understand their needs, and direct / connect them with appropriate on-site staff.
  • Manage and direct incoming customer phone calls and email requests.
  • Direct inbound / outbound trucking to proper personnel and location.
  • Assist in invoicing customer orders under direction and provide credits to customers as needed.
  • Assist Production, Fulfillment, and Sales teams with various needs, such as bookkeeping and data entry.
  • Perform other duties as assigned.

Qualifications :

  • Two years of experience in customer service within related field.
  • Ability to demonstrate polished customer service communication skills, ensuring a positive experience for all customers.
  • Operate Microsoft Office and Google applications, such as Outlook, Excel, Word, and Google Calendars
  • Utilize Point of Sale (POS) and Customer Resource Management (CRM) systems efficiently.
  • Basic working knowledge of landscape plant material, preferred.
  • Demonstrate ability to work effectively within a team to accomplish shared tasks and goals.

    • Benefits :

  • Medical Insurance
  • Health Savings Account / PPO
  • Dental Insurance
  • Vision
  • Life and AD&D
  • Disability, Accident, Critical Illness Insurance
  • 401(K)
  • ID Watchdog
  • Pet Insurance
  • Wellness
  • Employee Assistance Program (EAP)
  • Paid Holidays (6 / year)

    • Schedule : Full-Time, Monday-Friday, weekends and longer hours possible during peak periods.

    Compensation : $17.50-$20.00

    Bachman's is an Equal Opportunity Employer

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    Salary : $18 - $20

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