What are the responsibilities and job description for the Operations Office Manager position at U.S. Legal Support?
U.S. Legal Support / American Retrieval is a leading provider of litigation support services, dedicated to delivering exceptional service and operational excellence. We are seeking an experienced and detail-oriented Operations Office Manager to oversee office administration, facility management, and operational efficiency. The Operations Office Manager will be responsible for ensuring a well-organized, secure, and efficient workplace. This role involves office administration, reception management, IT and equipment oversight, team leadership, client / vendor relations, and process improvement.
Location : Plymouth, MN - Onsite
Schedule : Monday - Friday, Standard Business Hours
Key Responsibilities :
Office Administration & Facility Management
- Oversee office maintenance requests, ensuring a clean and functional workspace.
- Manage supply inventory and ordering to ensure departments have necessary materials.
- Handle check signing and UPS shipping / receiving.
- Maintain security and access control, including keycard management and visitor protocols.
Reception & Communication
IT & Equipment Management
Operations & Team Leadership
Client & Vendor Relations
Qualifications & Requirements :
High School Diploma or equivalent required; Associate’s degree or equivalent experience preferred.
Three to five years of related experience in client service management, customer service, team leadership in an administrative production environment.
Previous legal and or medical retrieval knowledge preferred.
Prior experience in office management, administrative support, or a related role
Notary Public certification (or willingness to obtain).
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams) and experience with RingCentral(preferred).
Basic understanding of IT troubleshooting and office equipment maintenance.
Demonstrated ability to manage and track multiple tasks and meet deadlines.
Why Join Us?
If you are a highly organized and proactive professional looking for an opportunity to contribute to a dynamic team, we encourage you to apply today!
