Who You Are:

Do you love talking to people and have a passion for travel and being active outdoors? Do you have a deep-rooted desire to help others and prepare them for a positive active travel experience of their own?  Do you have great attention to detail and you’re comfortable working in a fast-paced environment? If you answered yes to these three questions, we may have an opportunity for you! 

About the role:

The Operations Coordinator plays a vital role in supporting the Operations Manager and Specialist in managing Backroads van and trailer inventory, maintenance, and logistics to meet the needs of the North American unit schedule. This role ensures that our Field Staff (Backroads Leaders and Trip Prep Specialists) have the resources and support necessary to deliver exceptional guest experiences. The ideal candidate is detail-oriented, proactive, and driven to produce high-quality results.

What you’ll be doing:

• Assist in an extensive winter re-working of trailer interiors & exteriors (winter overhaul of trailer chassis including the hubs, brakes, electrical systems, and roof). 
• Provide supervision and consistency for Field Staff and Seasonal Operations Coordinators during the Fall return/overhaul period and spring trailer load season.
• Assist in the receiving & preparation and tear-down & return of rented vans.
• Ensure trailer inventories are accurate and complete, both pre-departure and post-season.
• Assist in administering the warehouse traffic schedule, moving vehicles, & keeping traffic corridors clear.
• Assist in rack and tray construction & repair.
• Assist Ops Specialist in maintaining and acquiring needed inventory supplies. 
• Assist with packing & shipping equipment for international distribution.
• Assist with facility issues and improvements as needed.
• Assist with supervision and security of all Backroads tools, supplies, trailers, vans, and facilities.
• Maintain organization and cleanliness of the storage and departure areas.
• Travel to region to perform equipment repair and overhaul seasonally as needed.

What you’ll need to be successful:

• Mechanical aptitude and experience with basic vehicle maintenance a plus.
• Proven knowledge of general carpentry and the ability to fabricate simple constructions.
• Experience driving vans, maneuvering a trailer and forklift, and light welding experience preferred.
• Strong leadership and verbal communication skills.
• Self-starter with strong attention to detail and problem-solving skills.
• Proficient in MS Office Suite.
• Ability to lift 50lbs.
• Clean driving record.

Work Environment:

• Salt Lake City, Utah
• 5 days in-office, full time

About Backroads:

At Backroads we’re passionate about connecting our guests with so many of the most beautiful places in the world. We use our four-plus decades of expertise to create exceptional biking, hiking, and multi-adventure trips in over 50 countries for people wanting a deeper and richer travel experience. We travel on land as well as by small luxury ships on active river and ocean cruises. Our trips are for all ages – including dedicated itineraries just for families. We are known for our unwavering attention to quality. We have a dynamic work environment and a strong company culture.

Why Backroads:

At Backroads, we value every single member of our staff, and we’re proud to offer a dynamic work environment that enables growth. Your colleagues will be some of the most dedicated, competent, active, and fun people you will ever meet. A job at Backroads is unlike any other job you will ever have – you will be challenged, you will be inspired, and you will be gratified. No matter what you do here, you will be part of something that makes us all proud – delivering authentic, enriching, and often profoundly life-changing experiences. On top of all that, we have some pretty great benefits and perks! For example our US office employees receive:   

• Comprehensive medical, dental, and vision insurance
• 401(k) with company match, flex plan, and parental leave
• Generous paid time off, 8 paid holidays, and additional time off to go on Backroads trips!
• Complimentary trips and trip discounts for employees, and trip discounts for employees’ friends and family!
• Outdoor industry discounts and deals
• Alternative commuter incentives for biking, walking, carpooling, or using public transportation to get to work
• Wellness programs and regular lunchtime bike rides and yoga

Backroads is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.