What are the responsibilities and job description for the Rental Manager position at Badgerland Idealease?
Responsible for managing the rental fleet with heavy involvement in rental sales activity across all rental locations. Maintains focus on meeting utilization targets, new rental and lease customer acquisition, securing long-term rental business, and the overall profitable and sustainable growth of the fleet. Accountable for new business development and management of current lease and rental accounts to ensure highest levels of customer service and retention.
Accountabilities:
- Serve as a leader in a supporting role of a high performing, all product line sales culture focused on prospecting and maintaining strong market presence in all rental markets
- Achieve sales and profitability objectives for rental department that align with annual sales goals.
- Prioritize individual daily rental sales activity – customer calls, follow-ups, visits, and prospecting
- Regularly check-in with and provide activity reports to Director, Lease & Rental Sales as required
- Champion the company Own Your Backyard initiative and ensure heavy market saturation in zip codes directly surrounding our dealership locations. Know every prospect and ensure they know us
- Provide oversight to daily fleet activity – truck reservations & returns, strategy, assigning equipment.
- Assist with providing or approving accepted rental rates or quotes as needed by sales teams
- Ensure the following administrative tasks are completed:
*Billing – reviewing monthly billing, reviewing and approving invoices as needed
*Accounts Receivable 30-60 days
*Insurance certificates and credit approval
*Daily $ Report, Lot Checks, other internal reporting as needed
*IFTA – trip reports, fuel receipts, etc.
*Monthly substitute unit revenue and President’s Club data
*Damage and customer billbacks, insurance claims
- Maintain relationships with all lease and rental customers, as well as internal dealership contacts
- Support Idealease and Lakeside customer events such as safety seminars, golf outings, etc.
- Assist with hands-on training of sales staff for lease and rental sales roles
- Ensure the highest levels of customer satisfaction in all areas of the business
Qualifications:
- Valid driver’s license, acceptable driving record, long-term goal of moving trucks and obtaining CD
- Prefer career success in B2B sales environment with comparable significance
- Ability to prevent, detect, and resolve or escalate problems while maintaining profitability
- Customer service focused, organized multi-tasker with high sense of urgency
- Ability to make decisions and communicate quickly and effectively, verbally or in writing
- Ability to work collaboratively with others as part of a team, interest in generating long-term results
- Intermediate computer skills, including MS Office for use of Teams, Excel, Word, and Outlook
- Must be able to lift 25 lbs. Must be able to climb a ladder or into a truck (5-8 feet)
Periodic bending, reaching, kneeling.
- Must be able to drive or ride in a vehicle for extended periods of time (2 hours)
Job Type: Full-time
Pay: $65,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Compensation Package:
- Commission pay
Schedule:
- Day shift
- Monday to Friday
Experience:
- Customer service: 5 years (Required)
- Microsoft Office: 5 years (Required)
- Sales: 1 year (Required)
Work Location: In person
Salary : $65,000 - $75,000