What are the responsibilities and job description for the Branch Operations Manager position at Bailey?
At Bailey, we're seeking a highly skilled Branch Operations Manager to oversee the smooth functioning of our Tullahoma location.
The ideal candidate will be responsible for managing technicians, ensuring excellent customer service, and contributing to the overall success of our branch.
We offer competitive pay, comprehensive benefits, and opportunities for growth through substantial training programs. If you're a problem solver with strong mechanical skills and great communication abilities, we'd love to hear from you!
Key responsibilities include:
- Managing a team of technicians, including HR-related tasks such as annual reviews and disciplinary notes.
- Hiring, onboarding, and developing assigned technicians.
- Training technicians and assisting them with troubleshooting.
- Communicating important messages to technicians at the branch.
- Facilitating dispatch and technician flow through the branch.
What We Offer:
- Competitive salary and comprehensive benefits package.
- Opportunities for growth through OEM training and proprietary training developed internally through Bailey University.
- A family-owned business prioritizing employee needs and customer satisfaction.