ESSENTIAL FUNCTIONS

1. Drives continuous improvement in achieving preset KPI’s within the transportation and shipping areas to deliver safe, quality and legal product.
2. Ensures that processes are in place and followed for picking accuracy.
3. Coordinate loads, equipment and backhauls to achieve maximum utilization of the fleet following all DOT rules.
4. Maximizes labor efficiencies while adhering to proper company policies, procedures, and safety standards
5. Provides day-to-day management, coaching, evaluation and support to the transportation, shipping, and warehouse team members.
6. Develop and manage the transportation and shipping budget, monitor expenses, and identify cost-saving opportunities.
7. Management of freight expense for goods sold and those purchased within reach of our transportation routes.
8. Ensures compliance with policies and procedures such as HACCP, Safety, Sanitation Standard Operating Procedures (SSOPs), Good Manufacturing Practices (GMPs), and Standard Operating Procedures (SOPs) and works to eliminate reoccurring violations.
9. Coaches team leaders to understand and share company goals and KPIs as well as how to achieve them
10. Attends to injured team members immediately, obtains medical assistance if necessary, and completes proper Workforce Safety paperwork
11. Motivates others to accept and support change.
12. Increases personal knowledge and information through educational opportunities.
13. Participates in the evaluation process of team leaders and team members.
14. Utilizes coaching tools such as Coach to Success and Performance Improvement Plans to mentor and grow team members’ knowledge within the company.
15. Performs the team leader’s task in the team leader’s absence.

KEY RESULTS AREAS

1. Build Infrastructure of Team Members
   1. Mentor and provide continuous training for department leadership to develop skill sets
   2. Assist Human Resources in the hiring of team members
   3. Completes 1-2-1s with team leaders quarterly
   4. Responsible for teams’ development, success, and retention.
   5. Ensures successful utilization of the Coach to Success program by following up on time

 Achieves KPIs

1. 1. Safety
   2. Fuel mileage
   3. Picking efficiency
   4. Picking accuracy
   5. Outbound utilization
   6. Inbound utilization

1. Daily Performance
   1. Oversee the daily operations of the transportation department, including route planning, vehicle maintenance, and driver management.
   2. Oversee the daily operations of the freezer department, including order picking, loading trucks and handling and storing of products.
   3. Oversee the daily operations of the warehouse department, including receiving raw material and packaging supplies.
   4. Develop and implement strategies to improve shipping efficiency, reduce costs, and enhance deliver accuracy.
   5. Ensure all transportation and shipping activities comply with federal, state, and local regulations, as well as company policies and safety standards.
   6. Track and analyze transportation and shipping performance metrics, identify areas for improvement, and implement corrective actions as needed.

 Conflict Resolution

1. 1. Addresses employee concerns, customer complaints, and resolves issues with the assistance of the production manager, Human Resources, or other pertinent departments
   2. Issues PIPs as necessary with assistance from the Vice President of Operations and Human Resources