What are the responsibilities and job description for the Intake Eligibility Specialist - Childcare position at BakerRipley Career Page?
Intake Eligibility Specialist (IES) works in an office environment and complies with specific written policies and procedures to determine customer’s eligibility to receive financial assistance for childcare. IES is organized and prepared, communicates in a professional and courteous manner; and collaborates with team members and management. IES is sensitive toward working with diverse cultures and can articulate clearly with assertiveness. IES determines eligibility of the customer by verifying records and performing mathematical calculations based on documented data such as pay stubs or financial reports. IES performs data entry into multiple
applications and databases and is responsible for maintaining files in specific order and completeness.
Core Duties and Responsibilities
• Determines customer eligibility by reviewing the customer documentation for
completeness and accuracy and within required timeframes.
• Performs mathematical calculations to determine the parent’s income and share of cost.
• Performs Quality Assurance reviews of customer eligibility by reviewing the customer documentation for completeness and accuracy.
• Enter all data into The Workforce Information system of Texas (TWIST) in a timely and accurate manner.
• Enters data into databases as directed including the Financial Aid Communication System (FACS).
• Maintains accurate customer files in specific order and completeness.
• Takes immediate action to address and resolve customer eligibility complaints.
• Performs other duties as may be assigned.
Bilingual in English and Spanish is preferred.
