Administrative Director

Job Title: Administrative Director

Location: Balance Physical Therapy Headquarters

Job Type: Full-Time

Reports To: CEO/COO

Job Summary:

The Administrative Director will oversee and manage the administrative operations of our multi-site outpatient physical therapy corporation. The ideal candidate will be responsible for ensuring efficient, effective, and compliant administrative functions that support the organization's mission to provide high-quality patient care.

Key Responsibilities:

1. Leadership and Management:

• Develop and implement policies and procedures that enhance operational efficiency and compliance with industry standards.

2. Front Office Management:

• Oversee front office operations at all locations, ensuring a positive and efficient patient experience.
• Ensure that Patient Care Coordinators are trained and supported to deliver excellent customer service.
• Implement and monitor front office processes to improve patient flow, scheduling, and billing accuracy.
• Address and resolve patient complaints and issues as needed.

3. Operational Efficiency and Compliance:

• Develop and implement standardized procedures and best practices across all locations to ensure consistency and quality of service.
• Monitor and report on key performance indicators (KPIs) to senior management, identifying areas for improvement.
• Ensure that all administrative functions comply with healthcare regulations and industry standards.

4. Communication and Collaboration:

• Act as a liaison between administrative staff, clinical staff, and senior management to ensure alignment of goals and objectives.
• Facilitate regular meetings with site managers and department heads to review performance, address issues, and implement new initiatives.
• Foster a positive and collaborative work environment across all locations.

Preferred Qualifications:

• Bachelor’s degree in Business Administration, Healthcare Management, or a related field; Master’s degree preferred.
• Minimum of 5-7 years of experience in an administrative leadership role, preferably within a healthcare or multi-site organization.
• Strong knowledge of front office operations in a healthcare setting.
• Excellent leadership, communication, and organizational skills.
• Ability to travel between locations as needed.

Benefits:

• Competitive salary and incentive-based bonuses proportionate to company growth.
• Comprehensive health, dental, and vision insurance.
• Retirement plan with employer matching.
• Paid time off and holidays.
• Professional development opportunities.

Equal Opportunity Employer:

Balance Physical Therapy & Human Performance Center, Inc., is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Salary : $55,000 - $65,000