What are the responsibilities and job description for the Desktop Support/Help Desk Analyst position at Balin Technologies LLC?
Job Details
Position: Desktop support Engineer
Location: Portland, OR(Onsite)
Full Time
Qualifications
- Working knowledge of Windows 10
- 3-5 years of experience in supporting internal PC and MAC users, including HW, SW, Network, phone, audio/video, etc.
- Strong troubleshooting skills
Install, configure, and troubleshoot laptops, PC's, and MAC's. - Mobile device support experience is a plus
- Strong communications, troubleshooting and team playing skills
- Ability to work in a fast-paced and dynamic environment
- Service-Now knowledge is a plus
- Great phone skills and ability to work with remote users
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