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OFFICE MANAGER (OFFICE SERVICES COORDINATOR)

BAMSI
MA Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 5/29/2025

Position : Office Services Coordinator

FLSA Status : Non-Exempt

Dept / Div Child, Family & Community Services

Location : Parent Information Network

Responsibilities :

  • Assist Program Director, Educational Consultant and PIN staff with the collection, compilation and analysis of program data
  • Greet and direct visitors and staff in a professional and courteous manner
  • Serve as point person for reception area and telephone directory
  • Prepare all correspondence, memoranda and reports in a professional and confidential manner
  • Record all program data and required documentation for billing and reporting utilizing excel spreadsheet
  • Maintain filing system and program database keeping it organized and up to date
  • Maintain all office machinery, order program supplies and keep reception area neat and orderly
  • Assist staff / families with identifying and accessing resources for client families
  • Maintain resource center and market program resources to the community
  • Assist Program Director with PIN budget to include all documentation needed for billing utilizing excel spreadsheet
  • Prepare for monthly staff meetings and record / transcribe minutes
  • Distribute consumer satisfaction surveys for DMH and BAMSI and follow-up as needed to assure high level of returns
  • Oversee childcare workers scheduling.
  • Act as lead editor for e-newsletter
  • Act as website editor
  • Must be able to create program materials, e.g. Flyers, support group calendars, etc.
  • Provide courier services for the program
  • Act as Financial Officer for the program.
  • Assist with planning and organizing activities for PIN families working occasional nights and weekends as needed
  • Perform any other work duties / projects as assigned by supervisor or designee
  • Assist staff and families with agency / program policies and procedures
  • Perform job duties in accordance with program / agency policies and procedures
  • Execute duties to reflect reasonable safety standards. Universal precautions must be utilized and training obtained in areas that constitute risk.

Qualifications :

  • Must be proficient in computer skills including Word, Excel, and Outlook
  • Must have knowledge of Power Point, Canva, Publisher
  • Must be proficient in operating fax and copier machine
  • Must be able to work as a professional in a highly visible, fast- paced confidential environment
  • Must have strong multi-tasking skills, be organized and a quick learner
  • Must be a team player as well as able to work independently
  • Must be able to maintain a professional, friendly and courteous manner
  • Knowledge of human services strongly desired; having an understanding knowledge of families struggling with emotional disturbances in children
  • Must have 3-5 years' experience as an administrative assistant
  • 40hrs : Mon-Fri 9a-5p

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