What are the responsibilities and job description for the IT ANALYST II position at Bangor Hydro?
JOB TITLE : IT ANALYST II (Operational Technology)
LOCATION : REMOTE
REPORTS TO : OPERATIONAL TECHNOLOGY MANAGER
STATUS : EXEMPT, NON-BARGAINING UNIT
Be a part of the team that is transforming the power industry of northern and eastern Maine. Versant Power is building on our 100-year history of delivering efficient, safe, and reliable electricity service to customers in northern and eastern Maine. We never lose sight of safety, quality, integrity, and innovation.
We are committed to our dedicated people, who inspire us every day to deliver something more powerful than power alone.
POSITION OVERVIEW :
This position exercises a high degree of independent judgement and discretion in its responsibility for configuring, managing, monitoring and maintenance of IT and OT systems including our GIS (Geographic Information Systems) and Advanced Metering Infrastructure (AMI) commercial and residential systems.
ESSENTIAL FUNCTIONS :
Performs such duties as, but not limited to the following :
- Supports the design, development and testing of applications, changes, and upgrades associated with the specified applications and related integration tools.
- Provides administration, technical support, maintenance, development and troubleshooting for AMI / MDM / MV90 / GIS systems.
- Knowledge of CIS (Customer Information Systems) and GIS (Geographic Information Systems) for integration to AMI / MDM / MV90.
- Provides support to internal customers by providing reports, queries, data analyses, analysis and problem resolution.
- Responsible for analyzing system log files, notification messages, identification of field hardware and communication failures. Ensure problems are resolved in a timely fashion.
- Shares in supporting the 24X7 operations monitoring of "critical" AMI / GIS system alarms.
- Develops and maintains necessary working relationships with external service providers, vendors and other support personnel to resolve issues and ensure efficient operations.
- Provides technical information for Disaster Recovery planning and participates in annual Technical Asset Review updates to help ensure asset life cycle management.
- Complies with internal audit requirements, test policies and change control processes.
ADDITIONAL RESPONSIBILITIES :
REQUIRED OR PREFERRED EDUCATION, CERTIFICATIONS, EXPERIENCE, KNOWLEDGE, SKILLS, AND ABILITIES :
PHYSICAL AND MENTAL JOB REQUIREMENTS :
PAY :
Pay will be commensurate with experience and qualifications. Further pay information will be available during the interview process.
APPLICATION INFORMATION :
This job description is subject to change at any time.
Versant Power is a tobacco-free, drug-free and fragrance-free workplace.
Versant Power is an Affirmative Action and Equal Opportunity Employer.
Posted : 2 / 18 / 2025