IT Technician II

H. Foster Energy is a Maine-based, family-owned company operating 17 convenience stores, a Quick Service Restaurant and six Energy Services locations. We are seeking an IT Technician II to assist with maintaining and upgrading the existing network infrastructure for our company and its various branches & divisions.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

• Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization.
• Install and upgrade computer components and software, manage virtual servers, and integrate automation processes.
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.
• Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures.
• Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions.
• Must be willing to travel to company locations throughout Northern and Central Maine.
• Other duties as assigned.

Qualifications and Experience Required

• Bachelor's degree in computer science, Information Technology, System Administration, or a closely related field, or equivalent experience required
• 3-5 years of database, network administration, or system administration experience
• System administration and IT certifications in Linux, Microsoft, or other network related fields are a plus
• Working knowledge of virtualization, VMWare, or equivalent
• Strong knowledge of systems and networking software, hardware, and networking protocols
• Experience with scripting and automation tools
• Experience with retail point of sales systems a plus
• Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols

• Additional Information – We Take Care of Our People

  Benefits:

  • Competitive wages

  • Medical Insurance

  • Dental Insurance

  • Life Insurance

  • Short and Long-term disability Insurance

  • Voluntary Benefits to include Accident, Critical Illness, and Whole Life/Long-term Care

  • Retirement Plan with Match

  • Paid Time-off

  • Fuel and Service Discounts

  • Bonus opportunities

     

    Our team is dedicated to providing high-quality services where we make a difference and build trust within our community and organization. Our team members are committed to fostering a positive work environment and use their strong problem-solving skills to mutually collaborate across departments.  Don't miss out on this rare opportunity to join our team!

     

   

R. H. Foster is an equal opportunity employer and does not discriminate on the grounds of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, genetic information, veteran status, or any other legally protected status.