What are the responsibilities and job description for the Office Manager - Pediatric Clinic position at Banks Pediatrics?
Office Manager - Pediatric Clinic
**About Us:**
We are a warm, family-friendly pediatric clinic dedicated to providing excellent care and a welcoming environment for children and their families. We are seeking an organized and compassionate Office Manager to oversee front desk operations and ensure the smooth running of our office. The ideal candidate will bring a blend of front-desk experience and office management skills, as well as a genuine interest in supporting pediatric patients and their families.
**Position Summary:**
As the Office Manager, you will serve as the face of our clinic, overseeing all front desk receptionist tasks while managing the daily operations of the office. Your role will ensure a seamless experience for patients and support the clinical team’s needs to deliver quality care.
**Key Responsibilities:**
*Front Desk Duties* --- 65% of time spent
- Greet and check in patients with a friendly and caring demeanor
- Answer and direct phone calls, emails, and inquiries professionally and efficiently
- Schedule appointments and manage patient flow to ensure minimal wait times
- Process patient paperwork and ensure all information is accurately recorded
- Coordinate with medical staff for appointment reminders, follow-ups, and billing inquiries
*Office Management Responsibilities* ---35% of time spent
- Manage office inventory and order supplies as needed
- Ensure the clinic’s lobby and workspaces are organized and welcoming
- Oversee accounts receivable responsibilities, including collections
- Process claims and denials, working with the outside billing company to minimize outstanding bills
- Optimize office workflow and procedures to enhance efficiency and patient experience
- Uphold compliance with HIPAA and other healthcare regulations
**Qualifications:**
- 2 years of experience in a medical or healthcare office setting, ideally in pediatrics
- Proven experience as an Office Manager or Front Desk
- Strong communication and interpersonal skills; friendly and approachable
- Excellent organizational skills and attention to detail
- Proficiency in medical office software, scheduling systems, and basic office applications
- Ability to multitask and remain calm in a fast-paced environment
**What We Offer:**
- Competitive salary and benefits package
- Supportive team and positive work environment
- Opportunities for professional development and training
If you are a compassionate and organized professional with a passion for supporting pediatric patients, we’d love to hear from you! Please submit your resume and a brief cover letter outlining your relevant experience.
Job Type: Full-time
Pay: $18.50 - $26.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Ability to Commute:
- La Grange, TX 78945 (Required)
Work Location: In person
Salary : $19 - $26