Director of Operations

Exciting Opportunity with Banyan Treatment Centers!

We're seeking an experienced Director of Operations to lead our Behavioral Health Services, Housekeeping, Transportation, Dietary, and Maintenance departments—ensuring that each upholds the highest standards of care and operational efficiency. This role not only focuses on departmental oversight but also fosters collaborative culture, empowering our team and enhancing the patient experience.

About Banyan Treatment Centers:

Banyan Treatment Centers is a nationally recognized leader in addiction and mental health care, offering a comprehensive continuum of services with the esteemed Joint Commission Accreditation (Gold Seal of Approval). Since our founding, we have grown into a trusted provider with 18 locations and Telehealth services nationwide. In 2023, TPG’s global impact investment through The Rise Fund enabled us to further expand our services, reinforcing our commitment to high-quality care and financial stability.

With over 1,600 dedicated employees, we are committed to making a meaningful impact on people’s lives through compassionate, quality care that extends from our internal operations to every patient interaction.

Why Join Banyan Treatment Centers?

This is an opportunity to make a meaningful impact within an organization that stands as a nationally recognized leader in addiction and mental health care. As our Director of Operations, you will:

• Make an Impact: Lead a dedicated team in a mission-driven organization, delivering exceptional care and supporting lasting recovery to make a meaningful difference in patients’ lives.
• Foster a Positive Work Culture: Promote open communication, teamwork, and accountability while driving innovation.
• Manage Operational Departments: Apply your skills to identify efficiencies and promote seams collaboration across operational departments. 
• Advance Your Career: Elevate your leadership skills with ongoing education, training, and clear pathways for growth.

Position Details:

• Reporting to: Regional Executive Director
• Schedule: Full-time, Monday-Friday, 8:30 am – 5 pm; flexibility required.
• Location: Sebring, FL (On-site)

Key Responsibilities:

• Oversee Operations: Lead the Behavioral Health Services, Housekeeping, Transportation, Dietary, and Maintenance departments, ensuring each meets organizational goals and maintains high standards.
• Supervise and Train Teams: Foster professional growth by supervising, training, and monitoring team members to align with company standards and values.
• Patient-Centered Coordination: Manage the intake and discharge processes, collaborate with clinical staff to establish schedules, and address any patient-related operational challenges.
• Safety and Compliance: Conduct regular safety inspections, ensure adherence to safety rules, and maintain patient confidentiality in compliance with HIPAA, CFR-42, and other regulations.
• Drive Team Communication: Communicate directives and policies clearly to directors and supervisors, holding meetings to promote understanding, answer questions, and maintain morale.
• Decision-Making and Reporting: Utilize strong judgment to address operational challenges, delegate tasks efficiently, and generate monthly reports to monitor progress. 

Required Qualifications:

• Bachelor’s degree in Business, Healthcare, or a related field.
• 3 years of experience in a management role, preferably in a behavioral health care setting.
• 3 years of experience in addiction treatment or mental health care, with a strong understanding of residential treatment operations.
• Valid driver’s license with a clean DMV record for the last 3 years.
• Must be at least 21 years of age to comply with motor vehicle insurance requirements.
• Familiarity with patient confidentiality, healthcare code of ethics, relevant state regulations and Joint Commission standards.
• Proficiency in Microsoft Word/Excel, data analysis, project management, and knowledge of drug and alcohol treatment systems.
• Strong leadership, communication, collaboration, and problem-solving abilities.

Preferred Qualifications:

• Master’s degree in Business, Healthcare or a related field.
• Certification(s) related to addiction treatment.
• Proficiency in Spanish or another language.

Ideal Candidate Profile:

• Inspiring Leadership: Motivate and guide diverse teams while driving collaboration and success.
• Effective Communication: Clearly convey expectations, foster teamwork, and resolve conflicts.
• Strategic Problem-Solving: Identify challenges and implement impactful solutions.
• Compassionate Care Approach: Prioritize patient well-being with empathy and authenticity.
• Organizational Excellence: Manage multiple responsibilities efficiently while ensuring compliance.
• Collaborative Mindset: Foster a culture of respect, teamwork, and diverse perspectives.

Comprehensive Benefits:

• Medical, Vision and Dental Insurance
• Whole and Term Life Insurance
• Short and Long-term disability Insurance
• 401(k) Benefit with Employer Match
• Paid Time Off
• 7 Paid Holidays, inclusive of a floating Holiday to use at your discretion.
• Employee Assistance and Referral Programs
• Wellness Incentives 

Apply Now! 

If you're passionate about making a difference and are ready to bring your expertise to a mission-driven team, apply today to join Banyan Treatment Centers!

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. We do encourage veterans, active-duty Military and first responders to apply, in support of our First Responders Program offering.