Demo

Customer Service/Help desk Analyst

barney's sweet Shop
Cambridge, MA Full Time
POSTED ON 2/5/2025
AVAILABLE BEFORE 5/3/2025

Job Title : Customer Service / Help Desk Analyst

  • Key Details
  • Job Type
  • Full-time-
  • Salary Range
  • 21 - $28 per hour-
  • Experience
  • Previous customer service or help desk experience required
  • Job Summary
  • Provide exceptional customer service, technical support, and troubleshoot issues via phone, email, and chat at Barney's Sweet Shop.
  • Responsibilities
  • Customer support and technical issue resolution- Troubleshoot online ordering and POS systems- Maintain customer interaction records- Assist with training new employees
  • Requirements
  • Strong communication skills- Ability to multitask- Familiarity with POS systems and online ordering platforms (a plus)
  • Note : We are an equal opportunity employer and do not inquire about criminal backgrounds during the hiring process.

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Salary : $21 - $28

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