Service Writer

Barnhart Fleet Maintenance located in North East, PA is looking to hire a Service Writer!

Barnhart Inc. strives to be a market leader in the transportation industry. We believe that success starts with our people. Our team is built on a culture of collaboration, innovation, and a dedication to providing exceptional customized transportation solutions. More than just a third-party logistics provider, we are a family that values safety, service, and our team members, while fostering a supportive and inclusive workplace. With headquarters in North East, PA, and terminals in Moncks Corner, SC, and Houston, TX, we are growing and looking for passionate individuals who thrive in a team-oriented environment.

Industry Leading Benefits:

• Compensation Plan with Incentive Bonus Program
• 401(K) with employer match – 4% match on 5% contributions
• Holiday Pay (New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas)
• PTO (paid time off)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Group Life Insurance ($20k coverage fully paid by employer)
• Voluntary Life Insurance
• Short Term Disability
• Long Term Disability
• Accident Insurance
• Hospital Indemnity Insurance
• Critical Illness Insurance
• Flex Spending Account (FSA)
• HRA

Essential Duties and Responsibilities:

• Ensure all paperwork is completed legibly and correct
• Billing out customers invoices.
• Enters all data from vendor invoices into inventory and applies parts to customer invoices
• Answering phone calls
• Review work orders of mechanics to ensure proper completion
• Negotiate parts and labor pricing on road call breakdowns
• Communicate and build relationships with vendors for delivery of parts
• Communicate with customers and provide updates based on completion times in the garage
• Fill out service work orders
• Enter Purchase Orders into Cetaris
• Schedule jobs for in house shop work
• Provide excellent customer service and respond in a timely manner
• Coordinate with Parts Department to acquire parts needed for units coming into garage for repairs
• Organize and arrange repairs with outside repair shops for drivers who break down on the road
• Track and ensure vehicle inspections are being completed before expiration
• Other duties as assigned

Experience:

• High school diploma or GED required
• Prior experience in a shop/garage
• Prior service writing experience preferred
• Strong computer and data entry skills a must
• Proven attention to detail and organizational skills
• Ability to multi-task
• Strong written and oral interpersonal skills
• Self-motivated and the ability to work as a team
• Fast Learner
• Contribute to a positive work environment

We are an Equal Opportunity Employer

Job Type: Full-time

Shift:

• 8 hour shift

Work Location: In person

Salary : $20,000