What are the responsibilities and job description for the Receptionist/Administrative Assistant position at Barrales Law?
About Us
Barrales Law is a Boston based law firm focused on immigration law. Our mission is to protect the rights of our clients and to make sure they have the right resources and options to achieve their goals of stability and success. Having dealt with Immigration issues herself at an early age, attorney Talia Barrales is committed to providing excellent legal services to our clients. Our attorneys and legal staff are known for their compassion, integrity, hard work and advocacy.
Position Summary
As the Administrative Receptionist you will greet clients and provide excellent client services to our clients on a daily basis and support our legal, operational and leadership teams with various tasks pertaining to the flow and operation of Barrales Law, monitor and update the office calendar, assist with the maintenance of the office, and help ensure staff are well-resourced.
This is a full-time, fully in-person position in Jamaica Plain, MA. The schedule is Monday through Friday, 9am-5pm with a paid 45-minute lunch break between 12pm-1pm.
Front Desk Administration
- Act as first point of contact for clients and visitors to the office
- Fulfil receptionist role for office by greeting clients, checking them in for appointments, receiving and processing documents, providing clients with information and documents, and assisting with additional client-related tasks as needed
- Scan, upload, and file all client documents dropped off by clients
- Schedule and reschedule clients for appointments as requested
- Receive and mail out documents and packages daily
- Receive and process payments from clients, verify amounts received, and lock in safe if cash or check payment
- Record any case information, questions and/or concerns provided by clients and follow up with appropriate legal staff
- Make sure all forms needed are stocked for intake appointments
- Clean and wipe down common areas, including the lobby, conference rooms and break area
- Other duties as assigned
General Office Administration & Support
- Assist the Operations Coordinator with the ordering, restocking, and tracking of office supplies, office snacks, and office promotional materials
- Assist with the organization, set-up and tear-down office events, trainings, staff work anniversaries and birthdays
- Scan and save files to online systems
- Help manage and ensure office tech is working appropriately, including but not limited to the printer, mail machines, and passport photo printer
- Help ensure the office is tidy
- Assist with onboarding for new employees, including but not limited to setting up workspaces and provisioning supplies
- Assist the Operations Coordinator with building maintenance orders as requested
- Assist the Operations Coordinator with organizational projects for the Jamaica Plain office as requested, including with data entry and organization for monthly reporting
- File physical documents on at least a weekly basis, including client files and contracts
- Monitor lobby flow and raise concerns or suggestions as necessary
- Make sure lobby tech and equipment is up and running and raise concerns to the Operations Coordinator as needed
- Other duties as assigned
Qualifications
- Associate's or Bachelor's degree required
- Experience in Administrative experience preferred
- Experience with a law firm preferred
- Customer service experience required
- Must have hands-on familiarity with a variety of tech platforms, including word processing, online calendars, databases (such as document review and file management systems), and spreadsheets
- Strong analytical and problem-solving skills
- Strong attention to detail and time management skills
- Ability to take initiative and function well in a high-paced environment
- Service orientated, critical thinker and problem solver
- Excellent verbal and written communication skills
- Fluent in English and Spanish required
What We Offer
We offer a friendly work environment, reasonable hours and billing requirements, generous paid vacation, sick, and personal time, health insurance reimbursement, 401k retirement plan with generous employer contribution, monthly transportation stipend, monthly phone stipend, office snacks, and professional development opportunities. At Barrales Law we pay our staff for a 45-minute lunch break. Barrales Law supports a work life balance where we encourage our employees to clock out daily at a reasonable time, as well as offer all employees the week between Christmas and New Year's off.
Barrales Law is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor.
Job Type: Full-time
Pay: $20.46 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
- Parental leave
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Administrative: 1 year (Preferred)
Language:
- Spanish (Required)
- English (Required)
Ability to Commute:
- Jamaica Plain, MA 02130 (Required)
Ability to Relocate:
- Jamaica Plain, MA 02130: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $25