What are the responsibilities and job description for the Receptionist/Administrative Assistant position at Fertility Centers of New England?
Company Overview
Fertility Centers of New England is a leading provider of infertility care, dedicated to delivering exceptional patient experiences since 1993. Our team of professionals is committed to offering personalized support and superior medical services to those seeking assistance with infertility.
Summary
We are looking for a Receptionist/Administrative Assistant to join our team at Fertility Centers of New England. In this role, you will be the first point of contact for our patients, providing essential administrative support while ensuring a welcoming environment. Your contributions will be vital in helping us maintain our high standards of patient care.
Responsibilities
- Greet and assist patients and visitors in a friendly and professional manner.
- Manage phone calls, directing inquiries to the appropriate staff members.
- Schedule appointments and maintain accurate patient records.
- Perform clerical duties such as filing, data entry, and managing correspondence.
- Support the administrative team with various tasks as needed.
- Handle patient inquiries and provide information regarding services offered.
- Ensure the front desk area is organized and presentable at all times.
- Assist with insurance verification processes.
Qualifications
- Proven experience in a receptionist or administrative role, preferably in a healthcare setting.
- Strong customer service skills with a focus on patient care.
- Excellent communication skills, both verbal and written.
- Proficiency in office software and phone systems.
- Ability to multitask and prioritize effectively in a busy environment.
- Bilingual candidates are encouraged to apply for enhanced communication with diverse patients.
If you are passionate about providing exceptional patient care and thrive in a supportive environment, we invite you to apply today to become part of our dedicated team at Fertility Centers of New England.
Job Type: Full-time
Pay: $19.24 - $19.79 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Rotating weekends
Experience:
- Medical receptionist: 1 year (Preferred)
Ability to Commute:
- Reading, MA 01867 (Required)
Work Location: In person
Salary : $19 - $20
