Operations Coordinator

The Operations Coordinator will be responsible for day-to-day management of all aspects of seasonal and year-round businesses. In addition, this individual will drive key operational strategies to align with the customer on inventory expectations and optimal replenishment settings that achieve high forecast accuracies, high in-stock metrics, and best in class service levels.

Responsibilities:

• Day-to-day order management, allocations, and tracking for assigned accounts/brands
• Monitor and manage workflows to meet deadlines and deliverables
• Weekly order/inventory reporting highlighting business opportunities and risks
• Collaborate with sales and planning team on new item startups, order level, stock outs and/or forecasting opportunities to drive sales
• Main point of contact for operational inquiries and issues
• Communicate changes, updates and progress to relevant internal and external partners
• Track inventory from overseas to ensure receipt timing meets customer expected ship window
• Champion innovative ideas and solutions for continuous improvement within the team and the customer

Qualifications:

• Bachelor’s degree or equivalent relevant work experience
• Minimum of 4 years of experience in order management, replenishment, supply chain, sales forecasting or inventory management
• Experience working with mass retailers and their retailer systems preferred
• SAP experience preferred
• Excellent verbal and written communication skills, with the ability to interact effectively with both internal and external partners
• Strong attention to detail, with the ability to manage multiple tasks and prioritize effectively.
• High Proficiency in Excel as well as an overall analytical background
• Ability to work alone and in a team-based environment that enables & develops relationships across functional stakeholders
• High level of energy and sense of urgency, strategic thinker, self-starter, strong organizational and problem-solving skills