What are the responsibilities and job description for the Office Manager position at Bateman Civil Survey Company?
Job Summary
We are seeking a highly organized and proactive Office Manager to join our team in the surveying and civil engineering industry. This role will be the key point of contact for clients, ensuring a smooth and professional experience from onboarding through ongoing support. The Office Manager will coordinate meetings, manage client databases, oversee office administration, and assist with billing processes. The ideal candidate thrives in a fast-paced environment, excels at multitasking, and plays a crucial role in maintaining a well-organized, efficient, and welcoming office atmosphere.
About Us
Bateman Civil Survey is a leading land surveying and civil engineering firm headquartered in the heart of Apex, North Carolina. We have been providing premium services across this great state and throughout the East Coast for over twenty years. We have an unparalleled commitment to customer satisfaction and employee well-being.
Each engineer, technician, project manager, and administrator are part of a team that recognizes the inherent value of its every member. We take pride in our work and love what we do. We take full advantage of the advances in equipment and technology and are driven to learn and grow at the pace of the world around us. We are looking for team members and leaders that will help us continue to move from “the way we’ve always done it” to a greater level of efficiency and quality than we’ve ever known. That’s where you come in – won’t you join us?
Key Responsibilities
Client Management:
Bateman Civil Survey Company (BCSC) is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), age (40 or older), disability or genetic information (including family medical history), national origin, disability status, protected veteran status, or any other characteristic protected by law.
We are seeking a highly organized and proactive Office Manager to join our team in the surveying and civil engineering industry. This role will be the key point of contact for clients, ensuring a smooth and professional experience from onboarding through ongoing support. The Office Manager will coordinate meetings, manage client databases, oversee office administration, and assist with billing processes. The ideal candidate thrives in a fast-paced environment, excels at multitasking, and plays a crucial role in maintaining a well-organized, efficient, and welcoming office atmosphere.
About Us
Bateman Civil Survey is a leading land surveying and civil engineering firm headquartered in the heart of Apex, North Carolina. We have been providing premium services across this great state and throughout the East Coast for over twenty years. We have an unparalleled commitment to customer satisfaction and employee well-being.
Each engineer, technician, project manager, and administrator are part of a team that recognizes the inherent value of its every member. We take pride in our work and love what we do. We take full advantage of the advances in equipment and technology and are driven to learn and grow at the pace of the world around us. We are looking for team members and leaders that will help us continue to move from “the way we’ve always done it” to a greater level of efficiency and quality than we’ve ever known. That’s where you come in – won’t you join us?
Key Responsibilities
Client Management:
- Serve as the primary point of contact for clients, providing a welcoming and professional experience.
- Oversee client onboarding, including sending welcome letters, collecting necessary information, and setting up clients in our system.
- Maintain and organize client files, ensuring all documents are accurately uploaded and easily accessible.
- Schedule and coordinate meetings with clients and internal teams, ensuring all logistics are efficiently managed.
- Prepare materials and set up conference rooms for meetings, ensuring a seamless and professional environment.
- Maintain an organized calendar to effectively manage appointments and meeting schedules.
- Accurately enter and manage client information and project details in our database.
- Monitor billing processes executed by project accountants, ensuring timely invoicing and payment collection.
- Assist clients with questions regarding billing, providing contact information for project accountants when necessary
- Follow up on proposal opportunities with new and existing clients to assist in securing new contracts
- Assist with onboarding new employees, including handling paperwork, setting up equipment, and ensuring a smooth integration into the team.
- Ensure that all employee and client areas are well-stocked with necessary supplies and refreshments, maintaining a welcoming environment.
- Manage maintenance and upkeep of facility and equipment
- Communicate with IT Administrator regarding IT needs and issues
- Assist department manager with submittals of plats to County Registrar of Deeds
- Manage shipment of client deliverables through FedEx or local Post Office
- Assist department manager with completion of lien waivers for clients when applicable
- Health Insurance
- Health Savings Account
- Company-Paid Dental Insurance
- Company-Paid Life Insurance
- Company-Paid Long Term Disability Insurance
- Company-Paid Short Term Disability Insurance
- 401(k) & Roth Plans with Matching
- Tuition Assistance
- Personal Time Off (PTO)
- Paid Bereavement Leave
- Paid Holidays
- Career development opportunities
- A commitment to utilizing the latest state of the art technologies
- Laid-Back Family Culture
- $60k - 75k
Bateman Civil Survey Company (BCSC) is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), age (40 or older), disability or genetic information (including family medical history), national origin, disability status, protected veteran status, or any other characteristic protected by law.
Salary : $60,000 - $75,000
