POSITION SUMMARY:

This position supports the work of a multi branch Y, a leading nonprofit committed to strengthening the Midcoast Maine community through youth development, healthy living and social responsibility. This position requires an individual who is a certified belayer, can safely assist, and lead members in climbing/bouldering on the indoor rock wall.

The Climbing Wall Coordinator will work closely with the Programs & Sports Directo and Youth & Family Director to implement high-quality climbing/bouldering programming. This includes overseeing open climb hours, designing engaging programs, and ensuring a safe and welcoming environment for all participants.

OUR CULTURE:

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger, beginning with you.

ESSENTIAL FUNCTIONS:

• Customer Service & Communication: Provide exceptional customer service by engaging with climbers, addressing inquiries, and collecting feedback on route quality, safety, and other concerns. Promote climbing programs and respond to community needs.
• Staff Supervision & Training: Oversee the Climbing Wall team, including instructors, route setters, monitors, and volunteers. Ensure proper and up to date training.
• Scheduling & Coordination: Manage the Climbing Wall schedule, ensuring adequate staff coverage for classes, open climbs, and special events. Coordinate substitutes as needed.
• Program Development & Implementation: Develop and implement new climbing programs. Oversee daily programming and maintain Open Climb hours.
• Safety & Risk Management: Develop, enforce, and regularly update safety policies, procedures, and guidelines in collaboration with leadership. Inspect and maintain equipment, ensuring all safety standards are met and documented.
• Administrative Tasks: Maintain accurate records for volunteer hours, registration forms, belay certifications, and other paperwork. Ensure all necessary documentation is organized and up to date and accessible.
• Climbing Wall Maintenance: Ensure the Climbing Wall and equipment are clean, well-maintained, and safe for use. Report any facility or equipment issues and coordinate necessary repairs or replacements.
• Collaboration & Reporting: Work closely with the Sports & Programs Director and Youth & Family Director, to ensure alignment with organizational goals; report necessary data, including program evaluations and usage statistics.

LEADERSHIP COMPETENCIES:

• Relationships
• Communication
• Developing others
• Inclusion

QUALIFICATIONS:

• Must be 18 years of age.
• Certified belayer (training available on site)
• Demonstrated knowledge and experience in climbing, including proper use of equipment and safety.
• Certified in First Aid and CPR (training available on site)
• Excellent written and oral communication skills.
• High attention to detail.
• Knowledgeable about Y processes and procedures.
• Ability to work with integrity, discretion, and a professional approach.

WORK ENVIROMENT & PHYSICAL DEMANDS:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Requires the ability to demonstrate proper climbing techniques and safety.
• The employee frequently is required to sit, reach, and must be able to move around the work environment.
• The employee must occasionally lift and/or move up to 10 pounds.
• The noise level in the work environment is usually moderate.