What are the responsibilities and job description for the Administrative Assistant - Mental Health Team position at Bath & North East Somerset Council?
Job summary
About the Role The admin team supports various consultant clinics so booking appointments and formatting clinic letters will be a regular task. There will also be general office duties including minute taking and updating patient record systems to help the service run smoothly This is a varied role and requires the post holder to be flexible and able to adapt to constant changes in workload. You will have the opportunity to attend numerous training courses and will have regular formal supervision and an annual appraisal. Hours of work are 37 hours per week, Monday to Friday, 9am to 5pm. This is an office-based role at NHS House, Bath and sits within our BANES Community Service teams (Recovery, Therapies and Early Intervention) alongside with other administrative staff and a wide range of mental health care practitioners.
Main duties of the job
About the Role The admin team supports various consultant clinics so booking appointments and formatting clinic letters will be a regular task. There will also be general office duties including minute taking and updating patient record systems to help the service run smoothly This is a varied role and requires the post holder to be flexible and able to adapt to constant changes in workload. You will have the opportunity to attend numerous training courses and will have regular formal supervision and an annual appraisal. Hours of work are 37 hours per week, Monday to Friday, 9am to 5pm. This is an office-based role at NHS House, Bath and sits within our BANES Community Service teams (Recovery, Therapies and Early Intervention) alongside with other administrative staff and a wide range of mental health care practitioners.
About us
About Bath &North East Somerset Council. Working at Bath &North East Somerset provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.
Job description
Job responsibilities
At Bath & North East Somerset Council we have one overriding purpose – to improve people’s lives.
We are looking for a clinical services administrator to work within our friendly Community Services admin team to support BANES Recovery Service.
About You
The post holder will need a wide range of administrative skills and to be able to use Microsoft Office applications and IT packages confidently. There will be elements of customer service, problem solving and the need to be both organised and flexible to meet the demands of the team.
About the Team
The Recovery Service supports people in the community with their mental health. You will need to have empathy along with a degree of resilience and good communication skills. The role will include both verbal and written communication with a wide range including service users, their families / carers, GP surgeries, health and social care practitioners and other agencies involved with mental health care. The ability to take accurate messages and ensure they reach the right person will be essential.
About the Role
The admin team supports various consultant clinics so booking appointments and formatting clinic letters will be a regular task. There will also be general office duties including minute taking and updating patient record systems to help the service run smoothly
This is a varied role and requires the post holder to be flexible and able to adapt to constant changes in workload. You will have the opportunity to attend numerous training courses and will have regular formal supervision and an annual appraisal.
Hours of work are 37 hours per week, Monday to Friday, 9am to 5pm. This is an office-based role at NHS House, Bath and sits within our BANES Community Service teams (Recovery, Therapies and Early Intervention) alongside with other administrative staff and a wide range of mental health care practitioners.
If you are interested in this post and require more details or just to chat through the role and what’s involved, please contact Declan Clarke, Team Manager -BANES Recovery Team, by email or telephone on 07889104384.
Interview date : 17th January 2025
Why Bath & North East Somerset Council?
We offer a wide range of benefits, to ensure that you are paid fairly for your work, have the flexibility to enjoy a great work / life balance, and have the support you need. Go to
At Bath & North East Somerset Council we have one overriding purpose – to improve peoples live. Find out more about our values at
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. Find out more on our commitment to Equality, Diversity and Inclusion at
We are a Disability Confident Employer – find out more at
The Council is committed to having a diverse and inclusive workforce. Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.
Please note that this role is subject to an Enhanced DBS Check.
Safeguarding Statement : The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expects all employees and volunteers to share this commitment. As part of this commitment anyone working in a post with children or vulnerable groups will be expected to undertake an Enhanced DBS check with / without barred list checks.
We are unable to sponsor candidates for this role under the Home Office Tier 2 points-based system (skilled worker route), therefore you must be able to obtain and provide your own right to work in the UK. Please refer to the Home Office Right to Work Checklist which provides details of which documents are acceptable. Should you be shortlisted you will be asked to bring your right to work documents with you to your interview so they can be copied and verified at that stage’
Person Specification
Qualifications
Essential
- Please refer to the council's jobsite.
Desirable
Experience
Essential
Desirable