Medical Assistant - OBGYN Front Desk Reception

Medical Assistant - OBGYN Front Desk Reception

Classification: Non-exempt (hourly)

Status & Schedule: Full-time, generally Monday – Friday, 8am – 5pm

Location: Bay Clinic | Department: OBGYN | Reports to: Clinical Administrator

Supervision Exercised: Non-supervisory

Salary: $17 - $26.12/hour

Job Description:

Bay Clinic is seeking a dynamic and highly organized Medical Assistant to join our fast-paced OBGYN Front Desk Reception team. This position requires an individual with strong multitasking abilities, excellent communication skills, and the ability to handle multiple responsibilities in a busy, patient-centered environment. As an essential member of our team, you will be the first point of contact for patients, managing check-ins/outs, phone calls, and referral processing. If you thrive in a fast-paced setting and are passionate about delivering exceptional service, we encourage you to apply!

Key Responsibilities:

• Patient Check-In & Check-Out: Greet patients warmly, verify personal and insurance information, check patients in and out, and ensure all required documentation is complete.
• Phone Support: Handle incoming and outgoing phone calls professionally, schedule appointments, address patient inquiries, and provide necessary instructions or information.
• Referral Processing: Assist with processing patient referrals, including obtaining necessary documentation and coordinating appointments with specialists or external facilities.
• Appointment Scheduling: Manage appointment scheduling for OBGYN services, ensuring accuracy and optimal patient flow while accommodating scheduling needs.
• Insurance Verification: Assist with insurance verification and coordination of benefits for patients as required.
• Patient Education: Provide patients with general information regarding office policies, procedures, and upcoming appointments.
• Administrative Support: Maintain accurate patient records, update information as necessary, and assist with various office tasks to ensure smooth clinic operations.
• Collaboration: Work closely with physicians, nurses, and other clinic staff to ensure an efficient and cohesive patient experience.

Qualifications:

• Education: High school diploma or equivalent required; completion of a Medical Assistant program is preferred.
• Experience: Minimum of 1-2 years of experience in a front desk or medical office environment, preferably in an OBGYN or similar medical specialty.

Skills:

• Strong multitasking skills with the ability to manage a high volume of patients and phone calls.
• Excellent communication and customer service skills with the ability to remain calm under pressure.
• Knowledge of medical office procedures, insurance verification, and referral processing.
• Proficiency with medical office software (EMR, scheduling systems, etc.) and basic office equipment.
• Strong organizational skills and attention to detail.
• Ability to handle confidential information with professionalism and discretion.

Summary of Working Conditions: Patient Care

• Position requires the ability to remain stationary for long periods, move around the facility, and communicate effectively to exchange information.

Healthcare Facility Environment:

• Work is primarily indoors within a healthcare facility, with occasional local travel and occasional out-of-area travel.
• Hours and staff scheduling may vary based on operational needs.
• The facility is clean, has a comfortable temperature, and a moderate noise level.

Exposure:

• Exposure to temperature variations, communicable diseases, and potentially escalated patients.
• Frequent close contact with employees and the public.

Equipment and Tools:

• Constant use of office machinery (computer, fax, copier, etc.) and possibly diagnostic tools like blood pressure devices and thermometers.
• May handle a high volume of calls, documentation, and use computer systems for information management.
• May need to use standard precautions due to potential exposure to blood and bodily fluids.

Multiple Duties:

• Ability to handle frequent interruptions while staying focused on tasks.

Benefits:

• Competitive salary
• Health, dental, and vision insurance
• Paid time off
• Retirement plan options
• Professional development opportunities
• Friendly and supportive work environment

How to Apply:

Please submit your resume and a cover letter detailing your qualifications and interest in the position.

Bay Clinic is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type: Full-time

Pay: $17.00 - $26.12 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Ob/Gyn

Schedule:

• Monday to Friday
• No weekends

Ability to Commute:

• Coos Bay, OR 97420 (Required)

Ability to Relocate:

• Coos Bay, OR 97420: Relocate before starting work (Required)

Work Location: In person

Salary : $17 - $26