What are the responsibilities and job description for the Front Desk Receptionist - Lab position at North Bend Medical Center?
JOB POSTING
North Bend Medical Center
1900 Woodland Drive
Coos Bay, OR
Position Title: Laboratory Receptionist
Reports to: Department Manager
Hours: Monday – Friday
Full-time/Benefits
North Bend Medical Center is currently hiring a front desk receptionist for the Laboratory. Located in Coos Bay Oregon along the beautiful Southern Oregon coast. North Bend Medical Center hosts over 100 providers in a variety of specialties and 400 employees.
North Bend Medical Center is dedicated to providing opportunities for careers and making a difference in people’s lives with a strong desire to help others. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, and LGBTQIA community members. The strength of our agency lies in the diversity of our workforce and the perspectives our employees bring to their work at NBMC.
We are committed to offering:
- Competitive wages
- Excellent medical, dental and vision insurance options
- Generous paid time off
- 401k company contributions
- Team-oriented atmosphere that values each of our employees as individuals and their work-life balance.
Full Job description:
Position Summary:
The Front Desk Receptionist is the first point of contact for our patients. This position requires excellent customer service skills and a willingness to learn new tasks in a ever changing environment.
Principle Responsibilities:
- Greet and check in patients for their appointments.
- Register new patients.
- Answer phones and relay messages to the appropriate team members
- Schedule appointments in person and on the phone
- Process patient paperwork (IDs, Insurance cards, etc.)
- Receive and log in received specimens.
- Seat patients in the main lab as needed.
- Maintain inventory of office supplies and order when needed.
- Assist Supervisor with Work queues.
- Pull patient orders.
- Organize and pre-chart the next day’s patient load.
- Process results to be mailed to physicians.
- Check for failed faxed results and resend as needed.
- Support the Phlebotomy supervisors with tasks as needed.
Qualifications:
- High school diploma
- Prior receptionist experience a plus
- Excellent interpersonal skills
- Flexible, able to prioritize and multitask in an ever-changing environment.
- Maintain a professional attitude and appearance.
- Computer and telephone skills are a must.
- Consistent and punctual attendance
- Positive attitude
