Vice President, Customer Access & Operational Excellence

The Vice President of Customer Access and Operational Excellence is responsible for leading and managing change initiatives designed to transform customer access and improve operational efficiency. Responsibilities: - Works closely with leadership across the enterprise to establish and facilitate the customer access, vision, and growth strategy. - Oversees activities, including improvement prioritization, mobilization, and team effectiveness to accelerate and drive an agenda of operational excellence. - Works collaboratively with leadership across the enterprise to create, develop, implement, and sustain programs and strategies that support exceptional access and service for customers and referring providers. - Employs exemplary leadership that helps to introduce new ways of thinking, supporting patients, while also sourcing and building data driven solutions. - This position will lead the system change management model. - Spearhead efforts to grow revenues and reduce costs while ensuring strong financial performance with superior efficiency and productivity. - Collaborate with the CEO Cabinet to develop the organizational operating plan, create the rigor around the operating initiatives to execute and monitor for sustained improvement. - Operational Initiatives are aligned with organizational goals and financial targets. - Ensure the integration, coordination, and enhancement of activities across departments. - Oversee management of the Operational and Access team all supporting our vision of being the best place to work, receive and deliver care. Required Experience - 7-10 years of increasing Executive responsibility, - 7-10 years of Operations Experience in large, complex, Healthcare system, - 5-7 years Management of Complex Patient Access - Multiple Channels.

Qualifications:

Certifications and Licensures None Required Education Required Master's Business Or Master's Healthcare Administration Or Master's Related Field Experience Required 7 years Executive Leadership Required 7 years Reference summary for details Required 5 years Reference summary for details Specific Skills Required Written and verbal communication skills Required Project Management skills Required Negotiation skills Required Work independently Required Critical thinking skills Required Computer skills appropriate to position

Salary : $125,000 - $158,000