What are the responsibilities and job description for the Front Desk Agent position at Baymont By Wyndham Bellingham?
Join Our Team as a Night Auditor Front Desk Agent!
Are you a night owl with a passion for customer service? We’re looking for an enthusiastic, detail-oriented individual to join our team as a Night Auditor Front Desk Agent! While experience is preferred, no prior experience is necessary—we’re happy to train the right person. If you have a positive attitude, enjoy working independently, and are eager to learn, we want to hear from you!
What You’ll Do:
- Greet and check in/out guests during overnight shifts, ensuring a smooth and welcoming experience
- Perform night audit duties, including balancing the day’s transactions and preparing financial reports
- Maintain accurate guest records, manage online bookings, and assist with reservations
- Answer guest inquiries and provide helpful information about the hotel and local area
- Handle phone calls, direct them as needed, and address guest requests or issues
- Communicate with housekeeping to ensure rooms are ready and well-maintained for the next day
- Complete necessary end-of-day paperwork and system updates
- Support your team with other tasks as needed
What We’re Looking For:
- No prior experience required (training will be provided)
- Previous customer service or hotel experience is a plus
- Strong attention to detail and ability to work independently
- Excellent interpersonal and communication skills
- Ability to multitask, stay organized, and manage time effectively in a quiet but important shift
- Punctual, reliable, and flexible with scheduling
- Positive, team-oriented attitude with a strong work ethic
Job Types: Full-time, Part-time
Compensation:
We offer competitive pay starting at $18.50 to $21.00 per hour (based on experience), in line with Washington State's 2025 minimum wage requirements. Overtime pay is available for eligible employees.
If you're passionate about customer service, enjoy working overnight shifts, and want to be a part of a great team, apply today and start your career at Baymont Inn By Wyndham Bellingham!
Job Types: Full-time, Part-time
Pay: $18.50 - $21.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Night shift
- Overnight shift
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel Experience: 1 year (Preferred)
- Front Desk: 1 year (Preferred)
Work Location: In person
Salary : $19 - $21