What are the responsibilities and job description for the Front Desk Receptionist position at Baymont Inn and Suites by Wyandham?
We are seeking a friendly and professional Front Desk Receptionist to join our team. As the first point of contact for our company, you will play a crucial role in creating a positive and welcoming atmosphere for our clients and visitors. If you have excellent communication skills, a customer-focused mindset, and enjoy working in a fast-paced environment, we would love to hear from you. Hotel Front Desk Experience required. Must be flexible and able to work on Weekends.
Duties:
- Greet and welcome clients and visitors with a warm and friendly demeanor
- Answer phone calls, take messages, and redirect calls as necessary
- Provide accurate information about our products, services, and company to clients and visitors
- Assist with order entry and data entry tasks
- Coordinate and schedule appointments, meetings, and events
- Maintain cleanliness and organization of the front desk area
- Handle incoming and outgoing mail and packages
Requirements:
- High school diploma or equivalent
- Previous experience in a customer service or receptionist role is preferred
- Excellent verbal and written communication skills
- Strong computer literacy, including proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to learn new software systems quickly
- Attention to detail and strong organizational skills
- Ability to multitask and prioritize tasks effectively
- Professional appearance and demeanor
Job Types: Full-time, Part-time
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
- Night shift
- Weekends only
Ability to Relocate:
- Moss Point, MS 39563: Relocate before starting work (Required)
Work Location: In person