What are the responsibilities and job description for the FRONT DESK ASSOCIATE position at BAYMONT INN & SUITES?
Front Desk Agent
Duties:
- Greet and welcome guests upon arrival
- Check guests in and out of the hotel
- Provide information about hotel amenities, services, and local attractions
- Handle guest inquiries, requests, and complaints in a professional and timely manner
- Assist with reservations and room assignments
- Process payments and maintain accurate records
- Coordinate with other hotel departments to ensure guest satisfaction
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Skills:
- Excellent customer service skills
- Strong communication and interpersonal skills
- Knowledge of hotel management systems and procedures
- Experience in night audit is a plus
- Multilingual or bilingual abilities are highly desirable
- Ability to handle difficult situations with patience and professionalism
- Strong problem-solving skills
- Attention to detail and accuracy
If you are passionate about providing exceptional guest service in a hospitality environment, we want to hear from you! Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests.
Please note that this position requires working evenings, weekends, and holidays.
To apply, please submit your resume highlighting your relevant experience in the hotel industry and customer service.
Job Types: Full-time, Part-time
Pay: $16.00 - $19.00 per hour
Expected hours: 32 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- 8 hour shift
- Evening shift
Ability to Relocate:
- Grand Forks, ND 58201: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $19
