Treasury Management Implementation Analyst

Job Summary

The Treasury Management Implementation Analyst supports the VP Senior Relationship Manager & Treasury Management Team Leader throughout the implementation cycle and provides treasury solutions to both prospects and existing clients. Facilitates in the preparation of proposals and implementation of products and services. Responsible for examining internal client data and external data to support improve revenue generation; help improve operational performance through data analysis. Perform operations functions related to production of treasury service offerings (either daily function or implementation).

This position requires the exercise of discretion and independent judgment, within the scope of the individual’s authority, with respect to matters of significance to the Bank.

DUTIES OF THE POSITION

The duties of the position include, but are not limited to, the following:

• Provides support to new or existing bank clients and works with internal and external contacts with service requests, inquiries or technical issues related to specific bank and treasury management services.
• Works with the Treasury Management Director on various tasks, including but not limited to:
• Maintaining the department Pitch Book updated
• Treasury Management pipeline management
• Routine monthly and one-off reporting
• Preparing and managing Relationship Reviews
• Assist with Treasury Management sales opportunities.
• Maintain Treasury Management Pipeline and Database current and up to date.
• Research, design and assist with implementation of new products and services.
• Analyzes, identifies, and assesses data attributes; develops recommendations and processes to improve operational performance ensuring adherence to department policies and procedures, including, but not limited to pricing and cost study analysis.
• Conducts client analysis and contributes with proposal generation.
• Takes ownership and delivers timely resolution of client issues.
• Utilizes a working knowledge of the various Treasury Management products and solutions provided by the bank to originate and participate in marketing efforts.
• Trains bank officers with regards to department products
• Works with the Treasury Sales Officers with support in proposing and implementing Treasury Management solutions for clients.
  
  

Online Banking Functions

• Complete and verify all documentation required to onboard clients into Online Banking service (user maintenance, new user creation, new primary administrator creation and modifications, replacements, and delivery of tokens, etc)
• Offer and enroll clients into Mobile App and Paperless statement registration, Bulk payments, MT940, H2H and other banking services.
• Act as a subject matter expert for testing implementations of online banking services enhancements and moving to production phase.
  
  

Debit Card Functions

• Ordering of new and replacement Debit cards for Bci clients
• Activation of debit cards
• Reset of debit card PIN #
• Increase/decrease POS and ATM limits.
• Post travel notes.
• Client support on real time transactions
• Responsible for all disputes regarding fraudulent debit card use.
• General inquiry on debit cards (e.g., reports, logs, disputes, maintenance, requests, etc.)
• Salesforce log maintenance for debit card cases
• Develop and maintain debit card procedures.
  
  

Other Functions

• Individuals must be able to work under the pressure of deadlines. Also, being able to proactively seek solutions to complex problems and be a fast learner.
• Maintain courteous, professional, and effective internal and external working relationships.
• Strong ability to organize, prioritize and balance multiple activities.
• Be able to multitask and work independently as well as in a team environment.
• Ability to understand, speak, read, and write English and Spanish
• Effectively speaking before groups of customers or employees
• Assume evolving duties and responsibilities of position.
• Work all hours required to fulfill job duties and responsibilities (including weekends, evenings and holidays as needed)
• Ability to carry and lift boxes and objects that may weigh between 10 and 25 pounds.
• Perform additional duties and responsibilities as assigned by management.
• Possess strong communication and interpersonal skills and appropriate analysis acumen to interact and influence clients by use of verbal and written communication and through strong presentation skills.
  
  

Backup Functions

• Provide back-up for Treasury Sales Management Team
  
  

Compliance Responsibilities

In the performance of their duties, all Bci - Miami Branch staff members are required to comply with all state and federal regulatory and legal requirements, including the Bank Secrecy Act, the Federal Election Campaign Act of 1979, the Foreign Corrupt Practices Act, and the Bank Bribery Amendments Act. Additionally, all staff members must comply with the Bci’s Personnel Manual and Code of Ethics and other policies of Bci which are either currently in place, or which may become effective during the staff member’s employment.

Computer

PRE-HIRE REQUIREMENTS FOR THIS POSITION:

Ability to operate IBM compatible personal computers, fluency with Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and other banking applications.

Education

Bachelor’s degree in Business Administration and/or relevant experience in the financial industry.

Certifications/Licenses

N/A

Experience

Minimum 2 years of relevant experience in cash/treasury management.